FAQs
What is the main focus of a Sales Associate in this role?
The main focus of a Sales Associate is to ensure high levels of customer satisfaction by being knowledgeable about products, delivering outstanding customer experiences, and achieving personal and productivity goals.
Is previous retail experience required for this position?
No, 0-3 years of retail experience is preferred, but it is not a strict requirement.
What qualifications are needed for this Sales Associate position?
Candidates should have a confident and comfortable demeanor while engaging customers, be motivated to achieve results, possess the ability to work independently without supervision, and have flexible availability including nights, weekends, and holidays.
How does a Sales Associate contribute to the store's environment?
A Sales Associate contributes to a positive and inclusive work environment by collaborating with co-workers, maintaining awareness of product knowledge, and ensuring customer satisfaction.
Are there specific sales goals that a Sales Associate must meet?
Yes, a Sales Associate is expected to maintain personal and productivity goals, which are part of measuring their success in this role.
What kind of product knowledge is necessary for this job?
It is necessary to have knowledge of all products offered, as well as current and upcoming trends in athletic sneakers and apparel.
How does a Sales Associate connect with customers?
A Sales Associate connects with customers by asking open-ended questions to assess their needs and provide tailored recommendations based on product knowledge.
Is team collaboration important in this role?
Yes, collaborating with co-workers is essential to provide excellent sales service and create a cohesive work environment.