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Sales Associate

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AutoNation

16d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Irvine

AI generated summary

  • You need a high school diploma, sales experience, strong communication skills, a drive for goals, tech-savviness, and a valid driver's license with a good record.
  • You will engage with customers online and in person, guide vehicle purchases, negotiate payment terms, ensure satisfaction, and support transitions to the Service department.

Requirements

  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal and organizational skills
  • The willingness to follow up with customers
  • Experience and desire to work with technology
  • Valid in-state driver’s license and an acceptable, safe driving record

Responsibilities

  • The Toyota e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment.
  • Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.
  • With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal.
  • Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

FAQs

What is the compensation structure for the Sales Associate position?

The compensation is commission-based and may range between $3,500 to $10,000 or more per month.

What qualifications do I need to apply for this role?

A high school diploma or equivalent is required, along with proven customer service experience, prior sales experience (retail preferred), and strong communication skills.

Is prior experience in automotive sales required?

No, prior experience in automotive sales is not specifically required, but prior sales experience, especially in retail, is preferred.

What type of activities will I be responsible for as a Sales Associate?

You will interact with customers online, over the phone, and in person to guide them through the vehicle purchasing process while providing an exceptional customer experience.

Are there opportunities for career growth within AutoNation?

Yes, AutoNation provides opportunities for growth and career advancement within the organization.

What benefits and perks does AutoNation offer?

Benefits include competitive compensation, 401k matching, health insurance plans, associate discounts on vehicles and services, and access to various discount programs.

Is training provided for new Sales Associates?

Yes, AutoNation offers training to help new Sales Associates become proficient in their roles.

Do I need a valid driver's license to apply for this job?

Yes, you need a valid in-state driver’s license and an acceptable, safe driving record.

What is the company culture like at AutoNation?

AutoNation promotes a diverse, equitable, and inclusive environment focused on teamwork, innovation, and making a positive impact.

Will I be expected to follow up with customers after their purchase?

Yes, following up with customers to ensure their satisfaction and assist with transitions to the Service department is a key responsibility.

Manufacturing & Electronics
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

As America’s most admired automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits, and a culture that believes in investing in our Associates’ professional futures. With over 300 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 14 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering an excellent Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $40 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.