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Sales Associate

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Michael Kors

21d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Hershey
  • Quick Apply

AI generated summary

  • You must achieve sales goals, offer excellent customer service, know merchandise, manage client relations, maintain store organization, comply with policies, and participate in training.
  • You will meet sales goals, provide exceptional customer service, maintain merchandise organization, handle inventory, resolve client issues, and participate in training as directed by management.

Requirements

  • Meet sales goals
  • Utilize the elevated levels of sales and service to maximize sales performance
  • Demonstrate an in-depth knowledge of the merchandise
  • After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
  • Comply with all sales related policies and procedures
  • Maintain a keen interest in the fashion industry and market trends
  • Provide the highest level of customer service
  • Build and maintain repeat clientele; utilize client book
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
  • Keep selling floor and merchandise neat, organized and stocked
  • Assist in the maintenance of all inventory in the stockroom and on the selling floor
  • Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork
  • Participate in inventories
  • Comply with all Point-of-Sale policies and procedures
  • Properly execute all relevant register functions
  • Adhere to work schedule, inclusive of time and attendance
  • Participate in all relevant training and development seminars, programs and meetings as directed by store management

Responsibilities

  • Meet sales goals
  • Utilize the elevated levels of sales and service to maximize sales performance
  • Demonstrate an in-depth knowledge of the merchandise
  • After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
  • Comply with all sales related policies and procedures
  • Maintain a keen interest in the fashion industry and market trends
  • Provide the highest level of customer service
  • Build and maintain repeat clientele; utilize client book
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
  • Keep selling floor and merchandise neat, organized and stocked
  • Assist in the maintenance of all inventory in the stockroom and on the selling floor
  • Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/receiving related paperwork
  • Participate in inventories
  • Comply with all Point-of-Sale policies and procedures
  • Properly execute all relevant register functions
  • Adhere to work schedule, inclusive of time and attendance
  • Participate in all relevant training and development seminars, programs and meetings as directed by store management

FAQs

What are the essential responsibilities of a Sales Associate at Michael Kors?

The essential responsibilities include meeting sales goals, providing high levels of customer service, maintaining merchandise organization, assisting with inventory management, and complying with sales-related policies and procedures.

Is prior experience in retail sales required for this position?

While prior experience in retail sales is beneficial, we value passionate individuals who are eager to learn and grow in a fast-paced environment.

What kind of customer service is expected from a Sales Associate?

A Sales Associate is expected to provide the highest level of customer service, build and maintain repeat clientele, and resolve client problems and complaints quickly and effectively.

How does Michael Kors support diversity and inclusion in the workplace?

Michael Kors is committed to creating a diverse and inclusive workplace and is an equal opportunity employer, promoting inclusivity regardless of various legally-recognized protected bases.

Will there be training provided to new Sales Associates?

Yes, new Sales Associates will participate in training and development seminars, programs, and meetings as directed by store management.

What is the policy regarding sales goals for this position?

Sales Associates are expected to meet sales goals and utilize elevated levels of sales and service to maximize sales performance.

Do Sales Associates need to assist with inventory management?

Yes, Sales Associates are required to assist in maintaining all inventory in the stockroom and on the selling floor, and participate in inventories.

How important is knowledge of fashion trends for this role?

It is very important; Sales Associates are expected to maintain a keen interest in the fashion industry and market trends to effectively serve customers.

Can applicants request accommodations during the interview or application process?

Yes, applicants can request reasonable accommodations by contacting the Diversity and Inclusion team at Capri Holdings.

Is adherence to the work schedule important for this role?

Yes, Sales Associates must adhere to their work schedule, which includes time and attendance.

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Michael Kors

#TeamKors #KorsCareers

Fashion & Arts
Industry
10,001+
Employees
1981
Founded Year

Mission & Purpose

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, MICHAEL Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, wearable technology, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Munich, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience. At the center of it all, is a designer who has created an enduring and iconic luxury lifestyle empire with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry, been honored for his philanthropy, and earned the respect and affection of millions. The fashion designer also focuses on giving back. For more than 25 years he has been a passionate supporter of God’s Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. Continuing his philanthropic efforts, in 2013 Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products, as well as from other targeted initiatives, help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over twenty five million meals (and counting) to hungry children.

Benefits

  • Health

    Medical, vision and dental insurance. Short- and long-term disability

  • Time Away

    Competitive time off, including vacation, personal and sick days. Paid parental leave.

  • Growth & Wellness

    Classroom and online learning opportunities for professional and leadership development. Employee wellness initiatives.

  • Financial Planning

    Health and commuter spending accounts. Life insurance.