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Sales Associate

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Talbots

29d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Bound Brook

AI generated summary

  • You should excel in sales and styling, build relationships, communicate effectively, manage technology, multitask, work in a diverse team, and have flexible availability. Lift 40 lbs. and stand for long periods.
  • You will provide exceptional customer service, assist management, stay updated on fashion trends, create outfits for clients, achieve sales metrics, and complete operational tasks as needed.

Requirements

  • Demonstrate selling competence, styling expertise and possess a love of fashion.
  • Driven to create, build and cultivate relationships.
  • Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment.
  • Demonstrates excellent verbal communication skills and a high level of integrity.
  • Possess the technological competency to navigate a computer/iPad/handheld system.
  • Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.
  • Able to work cooperatively in a diverse work environment.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • Have open availability of (15 to 20) hours per week.
  • Flexible availability based on the needs of the business including evenings, weekends, and holidays.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
  • Take an active role in assisting the management team to build store business.
  • Support all service enhancers to build strong relationships including active use of Concierge.
  • Service multiple customers at a time, multi-task and/or handle projects simultaneously.
  • Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
  • Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
  • Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
  • Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.
  • Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.

FAQs

What is the role of a Sales Associate at Talbots?

The Sales Associate is responsible for providing exceptional customer service, assisting the management team to build store business, and actively engaging with customers to enhance their shopping experience.

What qualifications are required for the Sales Associate position?

Candidates should demonstrate selling competence, have a passion for fashion, possess strong communication skills, be organized, and have the ability to multitask in a fast-paced environment.

What are the working hours for the Sales Associate position?

The Sales Associate position requires open availability of 15 to 20 hours per week, including flexibility for evenings, weekends, and holidays based on business needs.

Is experience in retail necessary for this position?

While prior retail experience can be beneficial, Talbots values strong interpersonal skills and a passion for fashion, making it an inclusive opportunity for candidates from various backgrounds.

What kind of benefits does Talbots offer to Sales Associates?

Talbots provides comprehensive benefits packages for full-time and eligible part-time employees, including incentive opportunities, a generous merchandise discount, and additional perks such as discounts on travel and shopping.

How does Talbots encourage growth for its employees?

Talbots is committed to providing tools and opportunities for growth, allowing employees to advance beyond their current position and take on new responsibilities.

Will I be required to lift heavy items as a Sales Associate?

Yes, the position requires the ability to lift, carry, and move at least 40 lbs, as well as climb ladders and move around the store regularly.

Does Talbots value diversity and inclusion?

Yes, Talbots is committed to respecting, honoring, and valuing diversity, and actively fosters a dynamic and inclusive culture within the workplace.

Are there opportunities for sales incentives in this position?

Yes, Talbots offers incentive opportunities for Sales Associates to encourage performance and achieve sales metrics.

What is the company's stance on equal employment opportunity?

Talbots is an equal opportunity employer, ensuring that hiring decisions are made based on qualifications without discrimination on any protected characteristic.

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

Talbots began from a singular & personal vision, inspired by a joy of discovery and fueled by a commitment to timeless and timely fashion, extraordinary quality and memorable service. In 1947, Rudy and Nancy Talbot, two passionate and entrepreneurial New Englanders, put an ad in The New Yorker. And what started out as 3000 fliers ultimately became a catalog with a cult following—treasured for its spirited voice and modern classic product. Soon they moved into an historic Hingham, Massachusetts, house where they painted the front door a welcoming red to signal that here was an oasis of inspiration and hospitality. Through the decades, Talbots has expanded beyond New England and developed a devoted following of smart shoppers who rely on gracious service, great quality, timeless pieces—and Talbots famous "surprise and delight."​ Today Talbots is a dynamic combination of heritage and innovation, translating the original Talbots DNA for today's culture. Our omni-channel expression includes 500 core and outlet stores, throughout the country and Canada, and a growing e-commerce business.