Logo of Huzzle

Home

Matches

Explore

Manage

sales associate

image

MARSHALLS LLC

7d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • San Diego

AI generated summary

  • You should have strong customer service, communication, and organizational skills, be flexible, able to multi-task, lift heavy objects, and work well with others. Retail experience is preferred.
  • You will engage customers, process transactions, maintain store organization, promote programs, uphold cleanliness, support safety, and participate in recovery while fostering a positive culture.

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What is the primary responsibility of a sales associate at Marshalls?

The primary responsibility of a sales associate at Marshalls is to deliver a highly satisfied customer experience by engaging and interacting with customers, maintaining a clean and organized store environment, and adhering to operational, merchandise, and loss prevention standards.

What qualifications are needed for the sales associate position?

Candidates should possess excellent customer service skills, strong communication and organizational skills with attention to detail, and the ability to multi-task and adapt to changes in direction or unexpected situations. Retail customer experience is preferred.

What are the working hours for this position?

The sales associate position requires the ability to work a flexible schedule to support business needs.

Is training provided for new employees?

Yes, employees may be cross-trained to work in multiple areas of the store to better support the needs of the business.

What benefits does Marshalls offer to sales associates?

Benefits include an associate discount, EAP, 401(k) contributions, child care and cell phone discounts, pet and legal insurance, referral bonuses, and eligibility for medical/dental/vision plans and other benefits based on service or hours requirements.

What is the pay range for this sales associate position?

The starting pay range for the sales associate position is $17.25 to $17.75 per hour, with actual starting pay determined by factors such as relevant skills, qualifications, and experience.

Are there opportunities for advancement within the company?

Yes, there are abundant opportunities for growth, exploration, and achievement within TJX Companies, in various positions across different areas of the business.

What is the company culture like at Marshalls?

Marshalls promotes a positive store culture through honesty, integrity, and respect and embraces diversity while fostering collaboration among team members.

How does Marshalls ensure a safe work environment?

Employees are expected to participate in safety awareness and maintain a safe environment as part of their responsibilities.

Does Marshalls have an open door policy for employees?

Yes, Marshalls has an open door policy that encourages a supportive work environment for all employees.

image

MARSHALLS LLC

MARSHALLS LLC is a retail company based out of Shelton, CT, United States

Retail & Consumer Goods
Industry
1-10
Employees
1995
Founded Year

Mission & Purpose

Marshalls, based in the United States, is a chain of off-price retail stores that offer a wide range of discounted brand-name clothing, accessories, and home goods. Their ultimate mission is to provide customers with quality merchandise at competitive prices, offering a diverse selection that includes apparel for men, women, and children, as well as home decor items and accessories. The purpose of Marshalls is to offer a treasure-hunt shopping experience where customers can find high-value products from popular brands at significant savings compared to regular retail prices. They aim to deliver a satisfying shopping experience that combines quality, variety, and affordability across their network of stores in the United States.