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Sales Associate

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Talbots

26d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Palm Beach Gardens

AI generated summary

  • You must have a passion for fashion, strong communication skills, organizational ability, tech competency, and the capacity to lift 40 lbs. Availability for 15-20 hours per week, including weekends.
  • You will deliver exceptional customer service, assist in building store business, create outfits, stay updated on fashion trends, multitask, and achieve sales metrics while completing operational tasks.

Requirements

  • Demonstrate selling competence, styling expertise and possess a love of fashion.
  • Driven to create, build and cultivate relationships.
  • Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment.
  • Demonstrates excellent verbal communication skills and a high level of integrity.
  • Possess the technological competency to navigate a computer/iPad/handheld system.
  • Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.
  • Able to work cooperatively in a diverse work environment.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • Have open availability of (15 to 20) hours per week.
  • Flexible availability based on the needs of the business including evenings, weekends, and holidays.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
  • Take an active role in assisting the management team to build store business.
  • Support all service enhancers to build strong relationships including active use of Concierge.
  • Service multiple customers at a time, multi-task and/or handle projects simultaneously.
  • Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
  • Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
  • Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
  • Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.
  • Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.

FAQs

What type of retailer is Talbots?

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes, and accessories.

What is the company culture like at Talbots?

At Talbots, relationships are key to our business, and we value creativity, innovation, integrity, and diversity in our culture.

What benefits are offered to employees?

Comprehensive benefits packages are accessible to both full-time and eligible part-time employees, including a generous merchandise discount and other perks.

What is the expected availability for this position?

The role requires open availability of 15 to 20 hours per week, with flexible scheduling based on business needs, including evenings, weekends, and holidays.

What skills are necessary for the Sales Associate position?

Candidates should demonstrate strong selling competence, excellent verbal communication, organizational skills, the ability to multi-task, and the technological competency to navigate systems like computers and iPads.

What does the Sales Associate do in terms of customer service?

The Sales Associate provides an exceptional customer service experience that promotes products and builds brand relationships while supporting store business operations.

Is there an opportunity for growth within the company?

Yes, Talbots aims to provide the tools for employees to grow beyond their current position into future opportunities.

Are employees expected to have knowledge of fashion trends?

Yes, candidates should be aware of fashion trends and actively seek information about new arrivals and product knowledge to assist customers effectively.

Is lifting and carrying required for the Sales Associate role?

Yes, associates must be able to lift, carry, and move at least 40 lbs as part of their responsibilities.

How does Talbots approach diversity and inclusion?

Talbots respects, honors, and values diversity, striving to cultivate a dynamic and inclusive culture among its associates and customers.

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Talbots

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

Talbots began from a singular & personal vision, inspired by a joy of discovery and fueled by a commitment to timeless and timely fashion, extraordinary quality and memorable service. In 1947, Rudy and Nancy Talbot, two passionate and entrepreneurial New Englanders, put an ad in The New Yorker. And what started out as 3000 fliers ultimately became a catalog with a cult following—treasured for its spirited voice and modern classic product. Soon they moved into an historic Hingham, Massachusetts, house where they painted the front door a welcoming red to signal that here was an oasis of inspiration and hospitality. Through the decades, Talbots has expanded beyond New England and developed a devoted following of smart shoppers who rely on gracious service, great quality, timeless pieces—and Talbots famous "surprise and delight."​ Today Talbots is a dynamic combination of heritage and innovation, translating the original Talbots DNA for today's culture. Our omni-channel expression includes 500 core and outlet stores, throughout the country and Canada, and a growing e-commerce business.