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Sales Associate

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Dubai
  • 4d left

AI generated summary

  • You need a high school diploma, fluent English, MS Office skills, and active participation in a sport. Be enthusiastic, responsible, empathic, and project-oriented.
  • You will greet customers, maintain store appearance, upsell products, manage inventory, handle transactions, and coordinate alterations when necessary.

Requirements

  • High School Degree
  • Fluency in English
  • Proficiency in MS office
  • Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
  • Specific for Sports Goods retail: Active participation in at least one sporting activity

Responsibilities

  • Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
  • Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards
  • Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests
  • Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
  • Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations
  • Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
  • Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
  • Handle cash register and transactions with the customers in an effective and accurate manner as required
  • Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations

FAQs

What are the key responsibilities of a Sales Associate at Massimo Dutti?

The key responsibilities include greeting customers, providing assistance, arranging and replenishing store shelves, offering exceptional customer service through up-selling and cross-selling, handling cash register transactions, and ensuring efficient inventory management.

What qualifications are required for the Sales Associate position?

Candidates should have a High School Degree, fluency in English, proficiency in MS Office, and specific skills for Sports Goods retail, including experience in sporting activities.

Is prior retail experience necessary for this position?

While prior retail experience is preferred, it is not explicitly required. However, skills in customer service and sales are advantageous.

What type of work schedule should I expect as a Sales Associate?

The position involves a full-time schedule.

Does the job require knowledge of specific product categories?

Yes, there are specific requirements for roles related to Multimedia and Fashion, including knowledge of merchandising and alterations.

Where is the Sales Associate position located?

This position is located in Dubai, specifically at The Dubai Mall.

What are the opportunities for growth in this role?

Opportunities for growth may include advancement within the company to higher sales or management positions based on performance and tenure.

Is customer service experience necessary for applying?

Customer service experience is beneficial as providing exceptional service is a core responsibility of the Sales Associate role.

Are there specific skills necessary for selling Sports Goods?

Yes, candidates should possess skills such as being a team contributor, enthusiastic, empathic, and responsible, along with active participation in at least one sporting activity.

What is the unposting date for this job?

The unposting date for this job is December 13, 2024, at 3:59 PM.

We exist to provide our customers and people with an entertaining and exciting way of life.

Retail & Consumer Goods
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40+ leading international franchise concepts across the Middle East and Africa. With over 13,500 employees, dedicated offices in every market it operates, and world-class infrastructure, the company oversees over 700 stores. Since its inception in 1978, the Group has developed a substantial network of retail stores representing leading international brand names in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia, and beauty & cosmetics. AZADEA Group operates across 14 countries, including Algeria, Bahrain, Cyprus, Egypt, Ghana, Ivory Coast, Jordan, Kenya, Saudi Arabia, Kuwait, Lebanon, Oman, Qatar, and the United Arab Emirates.