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Sales Associate

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AutoNation

10d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Golden

AI generated summary

  • You need a high school diploma, strong customer service skills, prior retail sales experience, effective communication, tech-savviness, a valid driver’s license, and a safe driving record.
  • You will interact with customers online and in person, respond to leads promptly, assist in vehicle selection and financing, and ensure exceptional service before and after purchase.

Requirements

  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal and organizational skills
  • The willingness to follow up with customers
  • Experience and desire to work with technology
  • Valid in-state driver’s license and an acceptable, safe driving record

Responsibilities

  • The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment.
  • Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.
  • With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal.
  • Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

FAQs

What is the main role of the e-Commerce Sales Associate at AutoNation?

The main role of the e-Commerce Sales Associate is to interact with customers online, over the phone, and in person to guide them through the vehicle purchasing process in a no-haggle sales environment, while providing exceptional customer experiences.

What are the educational requirements for this position?

A high school diploma or equivalent is required for this position.

Is prior sales experience necessary for this role?

Yes, prior sales experience is preferred, particularly in a retail environment.

What kind of skills are required for the e-Commerce Sales Associate position?

Required skills include exceptional communication, consultative, interpersonal, and organizational abilities.

Are there any specific technological requirements for this job?

Yes, candidates should have experience and a desire to work with technology.

What is the compensation structure for this position?

This position is commission-based, with average compensation ranging from $5,500 to $11,000 per month.

What benefits are offered to AutoNation employees?

Benefits include competitive compensation, 401k matching, health, dental, and vision insurance, maternity benefits, associate purchase and discount programs, and access to deals through YouDecide.

Does AutoNation have a commitment to social causes?

Yes, AutoNation is committed to raising and donating millions of dollars to cancer research and treatment through their DRV PNK mission.

Is AutoNation an inclusive workplace?

Yes, AutoNation is committed to creating a diverse, equitable, and inclusive environment and encourages candidates from all backgrounds to apply.

Do e-Commerce Sales Associates follow up with customers after a purchase?

Yes, e-Commerce Sales Associates are expected to follow up with customers to ensure their satisfaction and assist in transitioning them to the Service department.

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AutoNation

Manufacturing & Electronics
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

As America’s most admired automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits, and a culture that believes in investing in our Associates’ professional futures. With over 300 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 14 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering an excellent Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $40 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.