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Sales Associate

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AutoNation

15d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Torrance

AI generated summary

  • You need a high school diploma, customer service skills, sales experience, strong communication, tech-savvy, a valid driver’s license, and a safe driving record.
  • You will assist customers online and in-person with vehicle purchases, respond to inquiries, negotiate payment options, and ensure customer satisfaction throughout their buying and ownership experience.

Requirements

  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal and organizational skills
  • The willingness to follow up with customers
  • Experience and desire to work with technology
  • Valid in-state driver’s license and an acceptable, safe driving record

Responsibilities

  • The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment.
  • Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.
  • With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal.
  • Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

FAQs

What is the job title for this position?

The job title for this position is Sales Associate.

What company is hiring for this position?

AutoNation is hiring for this position.

What are the primary responsibilities of an e-Commerce Sales Associate?

The primary responsibilities include interacting with customers online, over the phone, and in person, guiding them through their vehicle purchase in a no-haggle sales environment, answering questions, providing information, and ensuring an exceptional customer experience.

What is the minimum educational requirement for this position?

The minimum educational requirement is a high school diploma or equivalent.

Is prior sales experience necessary for this role?

Yes, prior sales experience is preferred, particularly in retail.

What skills are important for the Sales Associate role?

Important skills include outstanding communication, consultative, interpersonal, and organizational skills.

What type of work environment is provided?

AutoNation provides a team-oriented work environment with a focus on mutual respect and a strong moral compass.

Is this position commission-based?

Yes, this position is commission-based, with average compensation ranging from $3,000 to $10,000 per month.

What benefits are offered to Sales Associates?

Benefits include competitive compensation, 401k matching, health, dental, and vision insurance plans, maternity benefits, and associate purchase programs for vehicles, parts, and services.

Does AutoNation promote diversity and inclusion?

Yes, AutoNation is committed to creating a diverse, equitable, and inclusive environment in the workplace and encourages candidates from all backgrounds to apply.

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AutoNation

Manufacturing & Electronics
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

As America’s most admired automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits, and a culture that believes in investing in our Associates’ professional futures. With over 300 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 14 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering an excellent Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $40 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.