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Sales Associate-7080 S State Street, Chicago, IL 60603

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Five Below

15d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Chicago
  • Quick Apply

AI generated summary

  • You must be at least 16, flexible with scheduling, tech-savvy, a good communicator, problem solver, and willing to learn through training.
  • You will greet customers, assess their needs, promote events, resolve issues, communicate with management, and collaborate with the team to meet store goals and enhance the shopping experience.

Requirements

  • At least 16 years old
  • Available to work a flexible schedule
  • Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
  • Good communicator with the ability to engage with customers
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on-the-job training

Responsibilities

  • Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
  • Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
  • Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
  • Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
  • Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
  • Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

FAQs

What are the main responsibilities of a Sales Associate at Five Below?

As a Sales Associate, you will greet and assist customers, understand and meet their needs, promote store events, resolve customer concerns, communicate with management regarding inventory and service requirements, and support team and company goals.

What is the minimum age requirement to apply for this position?

The minimum age requirement to apply for this position is at least 16 years old.

Is experience in retail necessary to apply for this job?

No specific retail experience is required; however, good communication skills and a willingness to learn are essential.

What kind of schedule flexibility is expected for this position?

A flexible schedule is required to meet business needs, which may include day, evening, weekend, and potentially overnight shifts.

What technology skills are needed for the Sales Associate role?

Candidates should be comfortable with or willing to learn technology such as cash registers and hand-held or mobile devices.

Are there physical requirements for this job?

Yes, the job includes frequently operating a cash register, moving merchandise up to 25 lbs, ascending/descending ladders, and remaining in a stationary position for about 80% of the time.

Does Five Below provide benefits to associates?

Yes, Five Below offers various benefits, including health coverage and support for financial and personal wellness.

How does Five Below ensure a diverse workplace?

Five Below is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, or any other protected status.

How can I report potential fraudulent activity related to this job posting?

You can verify job postings and report suspicious recruiter activity by visiting Five Below's Career Site and confirming the email address of the person you are in contact with ends in @fivebelow.com.

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Five Below

Five Below is a store with unlimited possibilities where tweens, teens and beyond are free to Let Go & Have Fun!

Retail & Consumer Goods
Industry
10,001+
Employees
2002
Founded Year

Mission & Purpose

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. So if your heart is beating a little quicker and your smile is getting bigger now that you know what we’re all about, let’s just say your search for a one-of-a-kind experience that’s much more than a j-o-b just might be officially ending HERE. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!