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Sales Associate

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Talbots

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • New York

AI generated summary

  • You should have a passion for fashion, excellent communication skills, strong organizational abilities, and flexibility to work 15-20 hours weekly, including evenings and weekends. Must lift 40 lbs.
  • You will deliver exceptional customer service, assist management in building store business, multitask, provide fashion expertise, achieve sales metrics, and complete operational assignments.

Requirements

  • Demonstrate selling competence, styling expertise and possess a love of fashion.
  • Driven to create, build and cultivate relationships.
  • Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment.
  • Demonstrates excellent verbal communication skills and a high level of integrity.
  • Possess the technological competency to navigate a computer/iPad/handheld system.
  • Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.
  • Able to work cooperatively in a diverse work environment.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • Have open availability of (15 to 20) hours per week.
  • Flexible availability based on the needs of the business including evenings, weekends, and holidays.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
  • Take an active role in assisting the management team to build store business.
  • Support all service enhancers to build strong relationships including active use of Concierge.
  • Service multiple customers at a time, multi-task and/or handle projects simultaneously.
  • Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
  • Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
  • Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
  • Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.
  • Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.

FAQs

What is the hourly pay range for the Sales Associate position?

The pay range for the Sales Associate position is $16.50 - $19.26 Hourly USD.

What type of work environment can I expect at Talbots?

At Talbots, you can expect a diverse and inclusive work environment where teamwork, creativity, and relationship-building with customers and associates are highly valued.

What are the working hours for the Sales Associate position?

The Sales Associate position requires open availability of 15 to 20 hours per week, including flexibility for evenings, weekends, and holidays.

Are there any benefits available for part-time employees?

Yes, there are comprehensive benefits packages accessible to both full-time and eligible part-time employees, which can be learned about on the We Care page.

Is a love of fashion required for this position?

Yes, a love of fashion is essential as the Sales Associate should demonstrate selling competence and styling expertise.

What does Talbots value in their employees?

Talbots values teamwork, innovation, relationship-building, integrity, diversity, and community engagement in their employees.

Do Sales Associates assist with store management?

Yes, Sales Associates take an active role in assisting the management team to build store business.

What physical requirements should I be aware of for this job?

Candidates should be comfortable climbing ladders, moving around regularly, standing for extended periods, bending, reaching, and lifting/carrying up to 40 lbs.

Is there a discount on merchandise for employees?

Yes, employees receive a generous discount on Talbots merchandise, which can range from 50% to 70%.

How can candidates request accommodations during the application process?

Candidates requiring accommodations can contact myHRSupport@knitwellgroup.com, and the company will make reasonable accommodations unless it imposes undue hardship on business operations.

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Talbots

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

Talbots began from a singular & personal vision, inspired by a joy of discovery and fueled by a commitment to timeless and timely fashion, extraordinary quality and memorable service. In 1947, Rudy and Nancy Talbot, two passionate and entrepreneurial New Englanders, put an ad in The New Yorker. And what started out as 3000 fliers ultimately became a catalog with a cult following—treasured for its spirited voice and modern classic product. Soon they moved into an historic Hingham, Massachusetts, house where they painted the front door a welcoming red to signal that here was an oasis of inspiration and hospitality. Through the decades, Talbots has expanded beyond New England and developed a devoted following of smart shoppers who rely on gracious service, great quality, timeless pieces—and Talbots famous "surprise and delight."​ Today Talbots is a dynamic combination of heritage and innovation, translating the original Talbots DNA for today's culture. Our omni-channel expression includes 500 core and outlet stores, throughout the country and Canada, and a growing e-commerce business.