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sales associate

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AutoNation

Today

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Clearwater

AI generated summary

  • You need a high school diploma, strong communication skills, retail sales experience, a valid driver's license, and a drive to achieve goals and follow up with customers.
  • You will assist customers online and in-person, respond to inquiries, help them select vehicles, negotiate payment options, and ensure satisfaction through follow-ups and transitions to the Service department.

Requirements

  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal and organizational skills
  • The willingness to follow up with customers
  • Experience and desire to work with technology
  • Valid in-state driver’s license and an acceptable, safe driving record

Responsibilities

  • The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment.
  • Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.
  • With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal.
  • Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

FAQs

What is the role of an e-Commerce Sales Associate at AutoNation?

The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide their vehicle purchase in a no-haggle sales environment, ensuring an exceptional customer experience throughout the process.

What are the educational requirements for this position?

A high school diploma or equivalent is required for the e-Commerce Sales Associate position.

Is prior sales experience necessary for this role?

Yes, prior sales experience is preferred, especially in a retail environment.

What skills are important for this job?

Important skills include outstanding communication, consultative, interpersonal, and organizational skills, as well as the ability to provide an exceptional customer experience and follow up with customers.

Are there opportunities for career advancement at AutoNation?

Yes, AutoNation encourages the growth and development of employees, providing opportunities for career advancement within the company.

What benefits does AutoNation offer its employees?

AutoNation offers competitive compensation, 401k matching, insurance plans (health, dental, vision), maternity benefits, associate purchase and discount programs, as well as access to exclusive deals and discounts through YouDecide.

Does AutoNation support charitable work or community involvement?

Yes, AutoNation is committed to its DRV PNK mission, raising and donating millions of dollars to cancer research and treatment, partnering with cancer charities nationwide.

Is a valid driver's license required for this position?

Yes, a valid in-state driver’s license and an acceptable, safe driving record are required for the e-Commerce Sales Associate role.

Does AutoNation have a commitment to diversity and inclusion?

Yes, AutoNation is dedicated to creating a diverse, equitable, and inclusive environment, welcoming candidates from all backgrounds who are passionate about making a positive impact.

What kind of working hours can I expect?

The working hours can vary, but AutoNation aims to provide a healthy work-life balance for its employees.

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AutoNation

Manufacturing & Electronics
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

As America’s most admired automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits, and a culture that believes in investing in our Associates’ professional futures. With over 300 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 14 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering an excellent Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $40 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.