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Sales Associate

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Five Below

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Lynchburg
  • Quick Apply

AI generated summary

  • You must be at least 16, flexible with your schedule, tech-savvy or eager to learn, and a good communicator. Handle customer interactions professionally and be ready to learn through training.
  • You will greet customers, assess their needs, promote events, resolve concerns, communicate with management, and collaborate with your team to achieve store goals.

Requirements

  • At least 16 years old
  • Available to work a flexible schedule
  • Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
  • Good communicator with the ability to engage with customers
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on-the-job training

Responsibilities

  • Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
  • Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
  • Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
  • Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
  • Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
  • Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

FAQs

What are the main responsibilities of a Sales Associate at Five Below?

The main responsibilities include greeting and assisting customers, understanding and meeting customer needs, promoting store events and promotions, resolving customer concerns, communicating needs to management, and supporting team and company goals.

What age do I need to be to apply for this position?

You need to be at least 16 years old to apply for the Sales Associate position at Five Below.

Is a flexible schedule required for this job?

Yes, the position requires availability to work a flexible schedule, which may include days, evenings, weekends, and possibly overnight shifts.

What qualifications are needed for the Sales Associate position?

Candidates should be at least 16 years old, available for a flexible schedule, comfortable or willing to learn technology, possess good communication skills, and be able to handle customer interactions professionally.

Is there any training provided for new associates?

Yes, procedural knowledge will be acquired through on-the-job training for the Sales Associate position.

What physical requirements are there for the job?

Associates must frequently operate cash registers, move merchandise weighing up to 25 lbs, ascend/descend ladders, and be able to kneel, bend, twist, and stoop. They should also be able to remain in a stationary position for 80% of the time.

Does Five Below provide benefits to its employees?

Yes, Five Below offers various benefits including health coverage and personal wellness support, which can be explored further on their benefits site.

How does Five Below handle accommodations for individuals with disabilities?

Five Below is committed to providing reasonable accommodations for individuals with disabilities and requests that they submit a request specifying the nature of their needs and contact information.

Does Five Below conduct background checks for applicants?

The job description does not explicitly mention background checks, but it is standard practice for many employers to conduct them as part of the hiring process.

How can I verify if a job posting is legitimate?

To verify if a job posting is legitimate, ensure the recruiter has an @fivebelow.com email address and visit Five Below's Career Site to confirm the posting.

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Five Below

Five Below is a store with unlimited possibilities where tweens, teens and beyond are free to Let Go & Have Fun!

Retail & Consumer Goods
Industry
10,001+
Employees
2002
Founded Year

Mission & Purpose

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. So if your heart is beating a little quicker and your smile is getting bigger now that you know what we’re all about, let’s just say your search for a one-of-a-kind experience that’s much more than a j-o-b just might be officially ending HERE. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!