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Sales Associate-ANN

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LOFT

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Franklin

AI generated summary

  • You should have customer service experience, a hospitality mindset, flexible availability, tech proficiency for POS systems, and the ability to make thoughtful decisions.
  • You will connect with customers, provide personalized styling, uphold visual standards, use technology for promotions, collaborate with team leaders, and foster productive relationships.

Requirements

  • Sales Associate or customer-focused experience (preferred)
  • Brings a hospitality mindset when engaging with customers
  • Flexible availability – including evenings, weekends, and holidays
  • Technology proficient and ability to operate a point-of-sale system
  • Takes initiative in making thoughtful decisions

Responsibilities

  • Connect with customers and listen to their needs to create personalized customer experiences.
  • Share product knowledge and recommendations to help style the customer.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold the highest visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and being helpful to others.

FAQs

What is the primary responsibility of the Sales Associate at LOFT?

The primary responsibility of the Sales Associate is to create authentic connections with customers, guiding their shopping journey by offering personalized styling recommendations and ensuring the store is visually appealing.

What qualifications are preferred for this Sales Associate position?

Preferred qualifications include Sales Associate or customer-focused experience, a hospitality mindset when engaging with customers, and proficiency in operating a point-of-sale system.

What is the expected availability for this role?

The expected availability for this role includes flexibility to work evenings, weekends, and holidays.

What type of benefits does LOFT offer to Sales Associates?

LOFT offers benefits such as a 401(k) plan, merchandise discounts, opportunities for professional development and advancement, and community impact through philanthropic partnerships.

Where is the Sales Associate position located?

The Sales Associate position is located at Store 1420-Throughbred Village-ANN in Franklin, TN 37067.

Is LOFT an equal opportunity employer?

Yes, LOFT is an equal opportunity employer and welcomes applications from diverse candidates, making hiring decisions based on qualifications and experience without regard to protected categories.

What impact can a Sales Associate have in this role?

A Sales Associate can impact the customer experience by connecting with customers, sharing product knowledge, and driving brand loyalty while maintaining high visual and operational standards in the store.

How does the Sales Associate collaborate with the team?

The Sales Associate collaborates with the team to create personalized customer experiences and supports an inviting environment on the sales floor.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For 25 years, LOFT has been the go-to brand for optimistic and versatile style—clothing, jewelry, shoes, and accessories—that aspires to bring joy and confidence to women everywhere, every day. We pride ourselves on our mood-boosting print and color, playful designs, and the feel-good nature of our fits. At LOFT, we harness the enduring power of optimism in our mission to celebrate the everyday and inspire future possibilities. Our people are at the heart of everything we do. We foster a culture of well-being by offering benefits that meet you where you are. Our associates have opportunities to learn and grow from experienced leaders. Plus, associates have access to discounted apparel year-round. Positive community impact is an essential part of our culture. We approach this work by partnering with organizations that support women's health and empowerment like The Breast Cancer Research Foundation, and DonorsChoose, among others. Since our founding in 1998, our associates have been delivering on our promise to delight customers. We do that by offering versatile fashion, fun styles, and perfect self-expression. Come join our always-inviting, feel-good LOFT community of associates and customers joined together by our belief in the power of positive energy