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Sales Associate - Chatham Place

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Burberry

26d ago

Applications are closed

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
  • London

Requirements

  • Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.
  • Consistently show a positive attitude & take responsibility for own actions.
  • Must be results driven and flexible to change
  • A minimum of 1 year on sales, preferably in a luxury retail environment.
  • Proven experience in driving sales and meeting sales targets.
  • Excellent customer service level.
  • Strong clienteling background.
  • Korean Speaker preferable

Responsibilities

  • Provide excellent customer service skills, great selling skills and exhibit motivation to succeed
  • Demonstrate superior interpersonal and communication talent
  • Build customer loyalty through active client development and follow-through
  • Maintain an up-to-date and detailed client book
  • Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance
  • Assist in stock room maintenance and keep it organized
  • Responsible for stock pulled; all stock must be put away in orderly fashion

FAQs

What are the main goals for a Sales Associate at Chatham Place?

The main goals for a Sales Associate at Chatham Place are to meet and strive to exceed individual and store sales goals, execute key strategies for retail growth, leverage the franchise, maintain operational excellence, and develop relationships with new and existing customers.

What is the importance of the Burberry Experience for a Sales Associate at Chatham Place?

The Burberry Experience is essential for Sales Associates at Chatham Place as it guides interactions with customers, helps in developing new clientele, and maintaining relationships with existing customers. It is crucial for providing exceptional customer service and ensuring a positive shopping experience.

How should a Sales Associate at Chatham Place approach developing new customers?

A Sales Associate at Chatham Place should approach developing new customers by actively engaging with customers, providing personalized service, understanding their needs and preferences, and effectively communicating the brand's values and offerings. Building relationships and creating a memorable experience for customers are key to developing new clientele.

Fashion & Arts
Industry
10,001+
Employees
1856
Founded Year

Mission & Purpose

Born from innovation, Burberry is a global luxury brand with a rich British heritage. Founded in 1856, our brand is underpinned by our founder’s passion for the outdoors. Thomas Burberry invented the innovative rain-ready fabric gabardine to protect explorers from the elements. In doing so, he created the foundation for the iconic Burberry trench coat, which remains core to the business even today. Guided by our history of exploration and our shared belief that ‘creativity opens spaces’, our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. As a values-driven brand, we are committed to creating the next generation of sustainable luxury and believe that diversity, equity and inclusion are essential to fulfilling our purpose. Fostering an inclusive culture where differences are valued and embraced enables us to be more creative, engaged and make a more meaningful contribution to the world around us.