Logo of Huzzle

Home

Matches

Explore

Manage

Sales Associate, eCom

image

AutoNation

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Buford

AI generated summary

  • You must have a high school diploma, sales experience, strong communication skills, a drive for goals, tech-savvy, and a valid driver’s license with a safe driving record.
  • You will engage with customers online and in-person, answering questions, guiding vehicle purchases, negotiating terms, and ensuring satisfaction while facilitating a seamless transition to the Service department.

Requirements

  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal and organizational skills
  • The willingness to follow up with customers
  • Experience and desire to work with technology
  • Valid in-state driver’s license and an acceptable, safe driving record

Responsibilities

  • The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment.
  • Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.
  • With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal.
  • Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

FAQs

What is the role of an e-Commerce Sales Associate at AutoNation?

The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide their vehicle purchase in a no-haggle sales environment, providing exceptional customer service and support before and after the sale.

What are the educational requirements for this position?

A high school diploma or equivalent is required.

Is prior sales experience necessary for this role?

Yes, prior sales experience is preferred, particularly in retail.

What skills are essential for this position?

Essential skills include outstanding communication, consultative, interpersonal, and organizational skills, as well as the ability to provide an exceptional customer experience.

Will I be required to follow up with customers after the sale?

Yes, a willingness to follow up with customers to ensure satisfaction is an important part of the role.

Do I need a valid driver's license for this position?

Yes, a valid in-state driver's license and an acceptable, safe driving record are required.

What kind of work environment can I expect at AutoNation?

AutoNation fosters a diverse, equitable, and inclusive environment that values innovation, teamwork, and a commitment to making a positive impact.

What benefits does AutoNation offer to employees?

Benefits include competitive compensation and 401k matching, health, dental, and vision insurance, maternity benefits, associate purchase and discount programs, and access to exclusive deals through YouDecide.

How does AutoNation contribute to the community?

Through its DRV PNK mission, AutoNation has raised and donated millions of dollars to cancer research and treatment, partnering with cancer charities nationwide.

Can I apply if I don't meet every requirement listed in the job description?

Yes, AutoNation encourages candidates from all backgrounds to apply, even if they do not meet every requirement, as they value a culture of belonging.

image

AutoNation

Manufacturing & Electronics
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

As America’s most admired automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits, and a culture that believes in investing in our Associates’ professional futures. With over 300 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 14 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering an excellent Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $40 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.