Sales Associate, Full Time

KEEN

Jun 25

Applications are closed

Job
Full-time
Entry & Junior Level
Hospitality & Retail
Palo Alto

Requirements

Previous retail or customer service experience preferred
Demonstrated ability to be a strong team player
Availability and flexibility to work weekends, evenings, and holiday shifts
Ability to learn, retain, and communicate product knowledge
Strong interpersonal and verbal communication skills
Sound judgment and problem solving skills
Understands the importance of and embraces diversity in the workplace
Ability to lift up to 30 pounds
Must be able to frequently use a ladder and/or stairs, bend and stoop to retrieve stock
Must be able to stand and move about the store for full shifts (shifts are typically 4-8 hours)
Must have visual acuity and be able to operate a point of sale system

Responsibilities

Be an ambassador of the KEEN brand and bring your unique style and passions to the KEEN customer
Listen to understand the needs of the consumer
Demonstrate product expertise and sales confidence
Provide exceptional customer service with a fan first approach ensuring no fan is left out of the fun KEEN Garage experience
Facilitate any post-purchase product resolution, and accommodate all customers’ needs
Facilitate consumer warranties on a case-by-case basis
Ability to maintain the merchandise to KEEN's high standards
Help facilitate and encourage customers to engage in store events
May be accountable for store opening and closing duties including cash management and banking deposits
Utilize the point of sale system
Help in inventory movement and organization
Leadership/Cultural Responsibilities:
Contribute to an environment of trust and mutual respect
Maintain a strong commitment to teamwork and concern for others
Seek growth and learning opportunities
Use effective communication and listening skills
Exhibit a high level of personal responsibility and ownership
Self-motivated to drive a problem through to resolution
Continued commitment to the success of projects and day-to-day operations

FAQs

What are the responsibilities of a Sales Associate at KEEN Garage?

The Sales Associate at KEEN Garage is responsible for providing brand and product knowledge, delivering exceptional customer service, and demonstrating selling excellence in the store with a creative and unique approach.

What is the "KEEN Factor" that Sales Associates are expected to bring to their role?

The "KEEN Factor" is the special touch that Sales Associates bring to their interactions with customers, embodying the values and spirit of the KEEN brand while providing exceptional service and creating a memorable shopping experience.

What qualities and skills are important for a Sales Associate at KEEN Garage?

A Sales Associate at KEEN Garage should possess excellent communication skills, a passion for the brand and product, strong customer service skills, and the ability to creatively engage with customers to drive sales.

How does a Sales Associate contribute to the overall success of KEEN Garage?

Sales Associates play a crucial role in representing the brand and driving sales in the store, creating a positive and memorable shopping experience for customers and helping to build customer loyalty to the KEEN brand.

KEEN

Driven by a passion for life outside, KEEN is a values driven footwear brand from Portland, Oregon.

Fashion & Arts

Industry

201-500

Employees

2003

Founded Year

Mission & Purpose

KEEN is a values led, outdoor footwear brand with a mission to responsibly create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, KEEN ignited a revolution in the footwear industry with the introduction of the Newport sandal, launching the concept of Hybrid footwear into the market and setting KEEN on a path of driving consistent product innovation that exists today. As a company, we strive to live by our values, from the products we make to the actions we take, and by activating communities and individuals to protect and preserve the places where we work and play. We passionately endeavor to live fulfilling lives, challenge the status quo, do good, give back, and inspire others. Looking ahead, our vision is to be the most trusted outdoor footwear and lifestyle brand in the world.