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Sales Associate - Full Time

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Belk

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Gaffney

AI generated summary

  • You should provide excellent customer service, meet sales goals, have retail experience, possess strong communication skills, and manage physical tasks like lifting and moving stock.
  • You will greet customers, meet sales goals, recommend products, maintain store standards, reduce shrinkage, and assist with inventory control and non-sell duties as assigned.

Requirements

  • Providing Excellent Customer Service:
  • Proactive greeting and engaging customers warmly and with a smile.
  • Demonstrating Initiative:
  • Meet or exceed solicitation goal for Belk credit Rewards program.
  • Meet or exceed clientele goals, where applicable.
  • Understand Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
  • Focusing on Results:
  • Meet or exceed personal sales per hour goals.
  • Increase units sold per transaction by recommending products to customers.
  • Identify and reduce shrinkage in area.
  • Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
  • Maintain floor and stock areas consistent with store standards.
  • Follow procedures for all systems including counts, markdowns, maintain and inventory control.
  • Comply with policies & procedures in the associate handbook.
  • Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
  • Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.
  • Minimum Education & Experience:
  • No education requirement.
  • Experience in retail preferred
  • Knowledge / Skills Requirements:
  • Excellent communication skills.
  • Ability to use and learn industry technology preferred.
  • Physical Requirements:
  • Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.
  • Hand manipulation to remove sensor tags
  • Ability to push / pull 100-500 pounds when moving stock carts
  • Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.

Responsibilities

  • Providing Excellent Customer Service:
  • Proactive greeting and engaging customers warmly and with a smile.
  • Demonstrating Initiative:
  • Meet or exceed solicitation goal for Belk credit Rewards program.
  • Meet or exceed clientele goals, where applicable.
  • Understand Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
  • Focusing on Results:
  • Meet or exceed personal sales per hour goals.
  • Increase units sold per transaction by recommending products to customers.
  • Identify and reduce shrinkage in area.
  • Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
  • Maintain floor and stock areas consistent with store standards.
  • Follow procedures for all systems including counts, markdowns, maintain and inventory control.
  • Comply with policies & procedures in the associate handbook.
  • Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
  • Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.

FAQs

What is the primary responsibility of a Sales Associate at Belk?

The primary responsibility of a Sales Associate at Belk is to drive store sales by providing excellent customer service, ensuring high merchandising standards, and encouraging customers to make purchases.

What qualifications do I need to be a Sales Associate?

There are no formal education requirements for this position; however, retail experience is preferred.

What skills are necessary for a Sales Associate role?

Excellent communication skills are essential, along with the ability to use and learn industry technology.

What are the expected physical requirements for this position?

The physical requirements include the ability to use a computer keyboard and touchscreen, handle stock, and lift 25-50 pound boxes. Associates should also be able to push/pull 100-500 pounds when moving stock carts.

How does the Sales Associate meet sales goals?

Sales Associates meet sales goals by greeting and engaging customers, recommending products, exceeding solicitation goals for the Belk credit Rewards program, and aiming to increase units sold per transaction.

Is previous retail experience essential for this job?

While previous retail experience is preferred, it is not a strict requirement to apply for this position.

What kind of team environment does Belk promote?

Belk promotes a team environment where associates work closely together to care for customers and achieve sales goals collectively.

Are there opportunities for additional duties in this role?

Yes, Sales Associates may accept additional duties or share responsibilities as requested by the Sales Team Manager, as well as assist Operations teams with non-sales tasks assigned by the manager.

How can I learn about Belk's store assortment?

Sales Associates are expected to understand Store Assortment for their assigned department and will also have access to inventory available at other stores and on belk.com.

How does the company ensure compliance with policies and procedures?

Associates are required to comply with policies and procedures outlined in the associate handbook, which includes maintaining store standards and executing all operational tasks accurately.

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Belk

Retail & Consumer Goods
Industry
10,001+
Employees
1888
Founded Year

Mission & Purpose

Belk is an American department store chain offering a wide range of fashion, beauty, home goods, and accessories for men, women, and children. With a commitment to providing customers with quality products and exceptional service, Belk aims to be a destination where shoppers can find everything they need for themselves and their homes. From clothing and footwear to cosmetics and home décor, Belk strives to create a welcoming and inclusive shopping experience, catering to diverse tastes and preferences across its various store locations and online platforms.

Benefits

  • Medical, Dental & Vision

  • 401K

  • Generous PTO Paid Parental & Adoption Leave

  • Pet Insurance

  • Associate Discount Double Discount Days

  • Professional Development Opportunities

  • Dedicated Volunteer Time

  • Remote Opportunities