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Job

Sales Associate, Harvey Nichols, London - Part Time

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Michael Kors

23d ago

💼 Graduate Job

London

AI generated summary

  • You must have retail and luxury experience, be a team player with excellent organizational skills, thrive in a fast-paced environment, and easily handle multitasking.
  • You will be responsible for driving sales, providing exceptional customer service, maintaining inventory, and upholding store policies and procedures in a fast-paced fashion retail environment.

Graduate Job

Hospitality & RetailLondon

Description

  • Achieve sales goals and develop lasting client relationships.  These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.

Requirements

  • Experience of retail and luxury
  • Able to work as a team member
  • Excellent personal organizational skills with attention of detail and accuracy
  • Able to work under pressure and to thrive in a fast-paced, challenging environment
  • Able to work on different tasks easily – Multi-tasking

Area of Responsibilities

Hospitality & Retail

Responsibilities

  • Sales Generation:
  • Meet personal and store sales goals
  • Utilize the elevated levels of sales and service to maximize sales performance
  • Demonstrate an in-depth knowledge of the merchandise
  • After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
  • Comply with all sales related policies and procedures
  • Maintain a keen interest in the fashion industry and market trends
  • Customer service:
  • Provide the highest level of customer service
  • Build and maintain repeat clientele; utilize client book
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
  • Operations:
  • Keep selling floor and merchandise neat, organized and stocked
  • Assist in the maintenance of all inventory in the stockroom and on the selling floor
  • Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
  • Participate in inventories
  • Comply with all Point-of-Sale policies and procedures
  • Properly execute all relevant register functions
  • Adhere to work schedule, inclusive of time and attendance
  • Participate in all relevant training and development seminars, programs and meetings as directed by store management

Details

Work type

Part time

Work mode

office

Location

London