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sales Associate - Howell

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Hospitality & Retail
  • Howell
  • Quick Apply

AI generated summary

  • You must have at least 2 years of retail experience to qualify for this position.
  • You will achieve sales goals, build client relationships, provide top customer service, maintain inventory, and ensure store organization while adhering to policies and participating in training.

Requirements

  • Minimum 2 years retail experience.

Responsibilities

  • To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.
  • Meet sales goals
  • Utilize the elevated levels of sales and service to maximize sales performance
  • Demonstrate an in-depth knowledge of the merchandise
  • After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
  • Comply with all sales related policies and procedures
  • Maintain a keen interest in the fashion industry and market trends
  • Provide the highest level of customer service
  • Build and maintain repeat clientele; utilize client book
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
  • Keep selling floor and merchandise neat, organized and stocked
  • Assist in the maintenance of all inventory in the stockroom and on the selling floor
  • Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
  • Participate in inventories
  • Comply with all Point-of-Sale policies and procedures
  • Properly execute all relevant register functions
  • Adhere to work schedule, inclusive of time and attendance
  • Participate in all relevant training and development seminars, programs and meetings as directed by store management

FAQs

What is the primary objective of the Sales Associate position at Michael Kors?

The primary objective is to achieve sales goals and develop lasting client relationships while providing the highest level of customer service and complying with company policies and procedures.

What are the key responsibilities of a Sales Associate?

Key responsibilities include meeting sales goals, providing exceptional customer service, maintaining a neat and organized selling floor, and assisting with inventory management and shipping/receiving protocols.

What level of retail experience is required for this position?

A minimum of 2 years of retail experience is required for the Sales Associate position.

What are the sales metrics that a Sales Associate is expected to meet?

Sales Associates are expected to meet sales goals and utilize elevated levels of sales and service to maximize sales performance.

How does the company support client relationships?

The company encourages building and maintaining repeat clientele by utilizing a client book and resolving client problems and complaints quickly to ensure satisfaction.

Are there training opportunities available for this role?

Yes, Sales Associates are expected to participate in all relevant training and development seminars, programs, and meetings as directed by store management.

Is this position full-time or part-time?

The position details do not specify; you may need to inquire about the particular employment type during the application process.

What are the expectations regarding company policies?

Sales Associates must comply with all sales-related policies and procedures, including Point-of-Sale policies and time and attendance adherence.

Does Michael Kors have a commitment to diversity and inclusion?

Yes, Michael Kors is committed to creating a diverse and inclusive workplace and is an equal opportunity employer.

How can I request accommodations during the application or interview process?

You can contact the Diversity and Inclusion team at Capri Holdings via email at CapriDiversityandInclusion@CapriHoldings.com to request reasonable accommodations.

#TeamKors #KorsCareers

Fashion & Arts
Industry
10,001+
Employees
1981
Founded Year

Mission & Purpose

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, MICHAEL Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, wearable technology, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Munich, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience. At the center of it all, is a designer who has created an enduring and iconic luxury lifestyle empire with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry, been honored for his philanthropy, and earned the respect and affection of millions. The fashion designer also focuses on giving back. For more than 25 years he has been a passionate supporter of God’s Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. Continuing his philanthropic efforts, in 2013 Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products, as well as from other targeted initiatives, help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over twenty five million meals (and counting) to hungry children.

Benefits

  • Health

    Medical, vision and dental insurance. Short- and long-term disability

  • Time Away

    Competitive time off, including vacation, personal and sick days. Paid parental leave.

  • Growth & Wellness

    Classroom and online learning opportunities for professional and leadership development. Employee wellness initiatives.

  • Financial Planning

    Health and commuter spending accounts. Life insurance.