FAQs
What is the primary objective of the Sales Associate position at Michael Kors?
The primary objective is to achieve sales goals and develop lasting client relationships while providing the highest level of customer service and complying with company policies and procedures.
What are the key responsibilities of a Sales Associate?
Key responsibilities include meeting sales goals, providing exceptional customer service, maintaining a neat and organized selling floor, and assisting with inventory management and shipping/receiving protocols.
What level of retail experience is required for this position?
A minimum of 2 years of retail experience is required for the Sales Associate position.
What are the sales metrics that a Sales Associate is expected to meet?
Sales Associates are expected to meet sales goals and utilize elevated levels of sales and service to maximize sales performance.
How does the company support client relationships?
The company encourages building and maintaining repeat clientele by utilizing a client book and resolving client problems and complaints quickly to ensure satisfaction.
Are there training opportunities available for this role?
Yes, Sales Associates are expected to participate in all relevant training and development seminars, programs, and meetings as directed by store management.
Is this position full-time or part-time?
The position details do not specify; you may need to inquire about the particular employment type during the application process.
What are the expectations regarding company policies?
Sales Associates must comply with all sales-related policies and procedures, including Point-of-Sale policies and time and attendance adherence.
Does Michael Kors have a commitment to diversity and inclusion?
Yes, Michael Kors is committed to creating a diverse and inclusive workplace and is an equal opportunity employer.
How can I request accommodations during the application or interview process?
You can contact the Diversity and Inclusion team at Capri Holdings via email at CapriDiversityandInclusion@CapriHoldings.com to request reasonable accommodations.