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Sales Associate - Johnson & Johnson MedTech - Orthopaedics - Salt Lake City, Utah

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Johnson & Johnson

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Healthcare
  • Salt Lake City

AI generated summary

  • You need a Bachelor’s or Associate Degree/Medical Certification with experience, or 4 years of related experience. Must be organized, motivated, and have strong communication and technical skills.
  • You will assist surgeons, support customers in surgeries, ensure product availability, troubleshoot issues, share market insights, prepare reports, and maintain high customer satisfaction.

Requirements

  • Bachelor’s Degree or
  • Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or
  • Minimum of 4 years of professional and/or related experience or
  • Recently transitioned from Active Military Duty
  • The ability to work in a lab/operating room environment.
  • A valid driver's license issued in the United States
  • Ability to travel which may include weekend and/or overnight travel.
  • Residence in or ability to relocate to the posted territory.
  • Strong interpersonal communication, influencing, critical thinking and problem solving skills required.
  • A qualified candidate will be efficient, organized, self-motivated, positive and pro-active
  • Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred

Responsibilities

  • Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
  • Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure accurate utilization of DePuy Synthes products.
  • Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation.
  • Troubleshoot and provide other technical assistance; handle customer requests, effectively lead hospital billing, build/close purchase orders.
  • Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels. Prepare sales reports and documents as the need arises.
  • Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offering meet the highest quality standards.
  • Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions. Differentiate DPS’s products versus competition by providing the customer unique insights.

FAQs

What is the primary responsibility of the Sales Associate position at Johnson & Johnson MedTech - Orthopaedics?

The primary responsibility of the Sales Associate includes providing clinical and customer support in hospitals and procedures, ensuring high-quality customer service, sales logistics, technical expertise, and product knowledge, while supporting sales objectives and maintaining relationships with surgeons and accounts within a designated territory.

What educational qualifications are required for this position?

A Bachelor's Degree is required, or an Associate Degree or Medical Certification (CST, PT, etc.) combined with a minimum of 2 years of professional and/or related experience, or a minimum of 4 years of professional and/or related experience. Recently transitioned military personnel are also eligible.

Is travel required for this position?

Yes, the role requires the ability to travel, which may include weekend and/or overnight travel.

What type of experience is preferred for applicants to this role?

Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions is preferred, along with interpersonal communication, influencing, critical thinking, and problem-solving skills.

Are there any specific certifications required for this role?

While a Bachelor’s Degree is preferred, an Associate Degree or relevant Medical Certification such as CST or PT may also be accepted, provided the candidate meets the required experience criteria.

Does Johnson & Johnson offer equal employment opportunities?

Yes, Johnson & Johnson is an Equal Opportunity Employer and actively seeks qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Is a valid driver's license necessary for this position?

Yes, a valid driver's license issued in the United States is required for the Sales Associate position.

How does the Sales Associate support surgeons during procedures?

The Sales Associate guides and assists surgeons in the operating room by leveraging their clinical and product knowledge to ensure accurate utilization of DePuy Synthes products and by providing technical support as needed.

What is the focus of the Sales Associate’s customer service approach?

The focus is on customer satisfaction and retention, emphasizing the importance of demonstrating DePuy Synthes' value proposition and differentiating their products from competitors by providing unique insights into their offerings.

Can candidates with military experience apply for this position?

Yes, candidates who have recently transitioned from Active Military Duty are encouraged to apply for this position.

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Johnson & Johnson

Hospitals and Health Care

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Profound Change Requires Boldness. Johnson & Johnson is the largest and most diversified healthcare products company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world.