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Sales Associate - Ladies Shoes - Full Time

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Belk

11d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Waynesville

AI generated summary

  • You should have retail experience, excellent communication skills, ability to use technology and business equipment, and be able to lift boxes and move stock carts weighing up to 500 pounds.
  • You will engage customers, meet sales goals, recommend products, maintain store standards, ensure inventory control, and assist with additional duties as assigned while providing excellent service.

Requirements

  • No education requirement.
  • Experience in retail preferred
  • Excellent communication skills.
  • Ability to use and learn industry technology preferred.
  • Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.
  • Hand manipulation to remove sensor tags
  • Ability to push / pull 100-500 pounds when moving stock carts
  • Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.

Responsibilities

  • Providing Excellent Customer Service:
  • Proactive greeting and engaging customers warmly and with a smile.
  • Demonstrating Initiative:
  • Meet or exceed solicitation goal for Belk credit Rewards program.
  • Meet or exceed clientele goals, where applicable.
  • Understand Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
  • Focusing on Results:
  • Meet or exceed personal sales per hour goals.
  • Increase units sold per transaction by recommending products to customers.
  • Identify and reduce shrinkage in area.
  • Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
  • Maintain floor and stock areas consistent with store standards.
  • Follow procedures for all systems including counts, markdowns, maintain and inventory control.
  • Comply with policies & procedures in the associate handbook.
  • Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
  • Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.

FAQs

What is the primary responsibility of a Sales Associate at Belk?

The primary responsibility is to drive store sales and metrics through providing excellent customer service to each customer.

Is there a specific education requirement for this position?

No education requirement is needed for this position.

Is prior retail experience necessary for this role?

While not mandatory, experience in retail is preferred for candidates applying for this role.

What skills are essential for a Sales Associate at Belk?

Excellent communication skills and the ability to use and learn industry technology are essential.

Are there any physical requirements for this job?

Yes, physical requirements include the ability to use business equipment, as well as the ability to push/pull 100-500 pounds when moving stock carts and lift 25-50 pound boxes.

What measures are in place for providing excellent customer service?

Associates are expected to proactively greet and engage customers warmly and with a smile.

How is success measured for Sales Associates in terms of sales?

Success is measured by meeting or exceeding personal sales per hour goals and increasing units sold per transaction.

What items may Sales Associates be responsible for merchandising?

Sales Associates must ensure new receipts are merchandised in alignment with the brand and appealing to customers.

What technology might a Sales Associate need to use?

Sales Associates may use a computer keyboard, touchscreen monitor, handheld devices, and standard telephones as part of their role.

Will Sales Associates need to collaborate with peers and managers?

Yes, working professionally and pleasantly with co-workers, customers, and managers is essential to accomplish defined tasks.

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Belk

Retail & Consumer Goods
Industry
10,001+
Employees
1888
Founded Year

Mission & Purpose

Belk is an American department store chain offering a wide range of fashion, beauty, home goods, and accessories for men, women, and children. With a commitment to providing customers with quality products and exceptional service, Belk aims to be a destination where shoppers can find everything they need for themselves and their homes. From clothing and footwear to cosmetics and home décor, Belk strives to create a welcoming and inclusive shopping experience, catering to diverse tastes and preferences across its various store locations and online platforms.

Benefits

  • Medical, Dental & Vision

  • 401K

  • Generous PTO Paid Parental & Adoption Leave

  • Pet Insurance

  • Associate Discount Double Discount Days

  • Professional Development Opportunities

  • Dedicated Volunteer Time

  • Remote Opportunities