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Sales Associate - London (Oxford Street) (Full Time)

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  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • London

Requirements

  • Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
  • Excellent interpersonal and communication skills at all levels
  • Demonstrate strong commercial acumen and brand knowledge
  • Ability to be flexible & adaptable to the need of the business
  • Willingness to constantly learn & develop
  • High cultural knowledge & awareness
  • Proactive and positive attitude

Responsibilities

  • Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
  • Responsible for CRM data gathering & quality management
  • Contribute to achieve the location’s performance targets and individual KPI’s
  • Support in transaction, complaint & return handling
  • Participate in regular trainings to continuously develop
  • Support in all operations for loss prevention and stock management
  • Proficient utilization of business systems & latest technology
  • Drive the use of all available tools and ensure procedures are executed and policies followed

FAQs

What is the job title for this position?

The job title is Sales Associate - London (Oxford Street) (Full Time).

What company is hiring for this position?

HUGO BOSS is hiring for this position.

What are the main responsibilities of a Sales Associate at HUGO BOSS?

Main responsibilities include delivering Customer Service Excellence, building a loyal customer base, gathering CRM data, contributing to performance targets, supporting transaction handling, participating in training, and assisting with loss prevention and stock management.

What kind of experience is required for this role?

Previous retail, hospitality, or customer service experience along with an excellent understanding of the premium fashion industry is required.

What personal attributes are ideal for a candidate for this position?

Ideal candidates should have excellent interpersonal and communication skills, strong commercial acumen, flexibility, a willingness to learn, high cultural knowledge, and a proactive and positive attitude.

What benefits does HUGO BOSS offer to its Sales Associates?

Benefits include a competitive salary, commission, attractive benefits, global career path opportunities, tailored training, and an international working environment.

Is there room for career advancement in this role?

Yes, there are opportunities for global career paths for specialists and leadership within HUGO BOSS.

Will there be training provided for new Sales Associates?

Yes, there will be tailored training and development opportunities provided for all Sales Associates.

How does HUGO BOSS value diversity in its workplace?

HUGO BOSS embraces an inclusive culture that celebrates each person's authenticity and individuality and is committed to equal employment opportunity.

What is the working environment like at HUGO BOSS?

The working environment is international and inspirational with a dynamic work culture that promotes collaboration and success.

Are there specific performance targets or KPIs for this role?

Yes, Sales Associates are expected to contribute to achieving location performance targets and individual KPIs.

What types of technology will be used in this role?

Sales Associates are expected to proficiently utilize business systems and the latest technology available to support their tasks.

Take the next step and find the perfect job for you – What's your HUGO BOSS?

Retail & Consumer Goods
Industry
10,001+
Employees
1924
Founded Year

Mission & Purpose

At HUGO BOSS, we firmly believe that the passion and dedication of our employees is the essence for the successful execution of our “CLAIM 5” growth strategy. A strong commitment to empowering people and teams is therefore firmly anchored in “CLAIM 5”. In this context, our HUGO BOSS values – entrepreneurial spirit, personal ownership, team mentality, simplicity & quality, and youthful spirit – play a key role. They form the guiding principle for day-to-day cooperation and are intended to foster a spirit of mutual trust. The aim is to create an environment that enables all employees to develop their individual talents and thus directly contribute to the success of “CLAIM 5”. On top of that, HUGO BOSS intends to continue positioning itself as one of the most attractive employers in the fashion industry. This, in turn, should enable us to attract the best talents in the sector.

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