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Sales Associate-Los Gatos

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Talbots

14d ago

  • Job
    Full-time
    Entry & Junior Level
  • Los Gatos

AI generated summary

  • You need strong selling skills, passion for fashion, excellent communication, teamwork, tech-savvy, good organization, physical stamina, and flexible availability of 15-20 hours weekly.
  • You will provide exceptional customer service, assist management, engage multiple customers, stay updated on fashion trends, create outfits, achieve sales metrics, and complete operational tasks.

Requirements

  • Demonstrate selling competence, styling expertise and possess a love of fashion.
  • Driven to create, build and cultivate relationships.
  • Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment.
  • Demonstrates excellent verbal communication skills and a high level of integrity.
  • Possess the technological competency to navigate a computer/iPad/handheld system.
  • Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.
  • Able to work cooperatively in a diverse work environment.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • Have open availability of (15 to 20) hours per week.
  • Flexible availability based on the needs of the business including evenings, weekends, and holidays.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
  • Take an active role in assisting the management team to build store business.
  • Support all service enhancers to build strong relationships including active use of Concierge.
  • Service multiple customers at a time, multi-task and/or handle projects simultaneously.
  • Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
  • Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
  • Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
  • Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.
  • Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.

FAQs

What is the job title for this position?

The job title for this position is Sales Associate-Los Gatos.

What type of company is Talbots?

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes, and accessories.

What are the expected work hours for this position?

The expected work hours are between 15 to 20 hours per week with flexible availability based on the needs of the business, including evenings, weekends, and holidays.

What benefits does Talbots offer to its employees?

Talbots offers a comprehensive benefits package, a generous merchandise discount of 50%, 60%, and 70% off Talbots and Haven Well Within, and additional perks like referral incentives and discounts on travel, shopping, concerts, and more.

Is this position full-time or part-time?

This position is seasonal (fixed term) and part-time.

What qualifications are required for applicants?

Applicants should demonstrate selling competence, possess strong verbal communication skills, be comfortable with technology, and have strong organizational skills among other qualifications.

What does Talbots value in its employees?

Talbots values teamwork, creativity, customer relationships, integrity, diversity, and community involvement.

Are there opportunities for growth within the company?

Yes, Talbots aims to provide the tools necessary for employees to grow beyond their initial positions.

What is the company’s stance on equal employment opportunity?

Talbots is an equal opportunity employer and welcomes applications from diverse candidates, basing hiring decisions on qualifications without regard to protected categories.

What tasks will I be responsible for as a Sales Associate?

Responsibilities include providing exceptional customer service, supporting store business, assisting management, utilizing product knowledge to create outfits, and achieving sales and service metrics.

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Talbots

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

Talbots began from a singular & personal vision, inspired by a joy of discovery and fueled by a commitment to timeless and timely fashion, extraordinary quality and memorable service. In 1947, Rudy and Nancy Talbot, two passionate and entrepreneurial New Englanders, put an ad in The New Yorker. And what started out as 3000 fliers ultimately became a catalog with a cult following—treasured for its spirited voice and modern classic product. Soon they moved into an historic Hingham, Massachusetts, house where they painted the front door a welcoming red to signal that here was an oasis of inspiration and hospitality. Through the decades, Talbots has expanded beyond New England and developed a devoted following of smart shoppers who rely on gracious service, great quality, timeless pieces—and Talbots famous "surprise and delight."​ Today Talbots is a dynamic combination of heritage and innovation, translating the original Talbots DNA for today's culture. Our omni-channel expression includes 500 core and outlet stores, throughout the country and Canada, and a growing e-commerce business.