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Sales Associate - Men's Shoes - Full Time

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Belk

23d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Asheville

AI generated summary

  • You should have retail experience, excellent communication skills, tech-savvy, and be able to handle stock movement, including lifting 25-50 lbs and pushing/pulling 100-500 lbs.
  • You will greet customers, meet sales goals, recommend products, manage inventory, reduce shrinkage, maintain store standards, and assist with various tasks as assigned by the Sales Team Manager.

Requirements

  • No education requirement.
  • Experience in retail preferred
  • Excellent communication skills.
  • Ability to use and learn industry technology preferred.
  • Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.
  • Hand manipulation to remove sensor tags
  • Ability to push / pull 100-500 pounds when moving stock carts
  • Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.

Responsibilities

  • Providing Excellent Customer Service:
  • Proactive greeting and engaging customers warmly and with a smile.
  • Demonstrating Initiative:
  • Meet or exceed solicitation goal for Belk credit Rewards program.
  • Meet or exceed clientele goals, where applicable.
  • Understand Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
  • Focusing on Results:
  • Meet or exceed personal sales per hour goals.
  • Increase units sold per transaction by recommending products to customers.
  • Identify and reduce shrinkage in area.
  • Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
  • Maintain floor and stock areas consistent with store standards.
  • Follow procedures for all systems including counts, markdowns, maintain and inventory control.
  • Comply with policies & procedures in the associate handbook.
  • Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
  • Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.

FAQs

What are the primary responsibilities of a Sales Associate in Men's Shoes?

Sales Associates in Men's Shoes are responsible for driving store sales through excellent customer service, executing merchandising standards, merchandising new receipts, and supporting a team environment focused on winning together.

Is prior retail experience required for this position?

While there is no formal education requirement, experience in retail is preferred for the Sales Associate position.

What skills are important for a Sales Associate in this role?

Excellent communication skills and the ability to use and learn industry technology are important for a Sales Associate in Men's Shoes.

What are the physical requirements for this job?

The position requires the ability to use a computer keyboard and business equipment, remove sensor tags, push or pull 100-500 pounds when moving stock carts, and lift boxes weighing 25-50 pounds.

Are there specific sales goals that Sales Associates are expected to meet?

Yes, Sales Associates are expected to meet or exceed personal sales per hour goals and increase units sold per transaction by recommending products to customers.

Will I be required to assist with non-sales duties?

Yes, Sales Associates may be required to assist Operations teams with all non-sell duties as assigned by the Sales Team Manager.

Is there a customer rewards program associated with this position?

Yes, Sales Associates are tasked with meeting or exceeding solicitation goals for the Belk credit Rewards program.

How important is teamwork in this role?

Teamwork is very important, as the Sales Associate will work closely with co-workers, managers, and customers to accomplish defined tasks in a collaborative environment.

Are there opportunities for advancement within the sales team?

Yes, as part of the sales team, there may be opportunities for advancement into roles with more responsibility as you demonstrate success and commitment.

What kind of training will I receive for this position?

While specific training details may vary, Sales Associates typically receive training in customer service, product knowledge, store systems, and merchandising standards.

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Belk

Retail & Consumer Goods
Industry
10,001+
Employees
1888
Founded Year

Mission & Purpose

Belk is an American department store chain offering a wide range of fashion, beauty, home goods, and accessories for men, women, and children. With a commitment to providing customers with quality products and exceptional service, Belk aims to be a destination where shoppers can find everything they need for themselves and their homes. From clothing and footwear to cosmetics and home décor, Belk strives to create a welcoming and inclusive shopping experience, catering to diverse tastes and preferences across its various store locations and online platforms.

Benefits

  • Medical, Dental & Vision

  • 401K

  • Generous PTO Paid Parental & Adoption Leave

  • Pet Insurance

  • Associate Discount Double Discount Days

  • Professional Development Opportunities

  • Dedicated Volunteer Time

  • Remote Opportunities