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Sales Associate (mwd)

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Berlin
  • Quick Apply

AI generated summary

  • You love customer interactions, have a positive attitude, and are passionate about fashion. You communicate well in German and English, are flexible with hours, and embody our Guiding Principles.
  • You will provide exceptional customer service, learn product details, uphold merchandising standards, stay updated on trends, and follow operational procedures in-store and in the stock room.

Requirements

  • You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
  • You have a positive can-do attitude, facing all situations in the store
  • You are passionate about our brand, fashion, and retail in general
  • You have good written and verbal communication in both German and English
  • You are flexible when it comes to working weekends, evenings and holidays as necessary
  • Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

Responsibilities

  • Providing the highest level of customer service, ensuring that all customers are treated with respect
  • Developing a thorough knowledge of products in store
  • Maintaining merchandising standards in accordance with brand guidelines
  • Keeping up to date with current trends and the brand’s place within the market
  • Following all operational procedures in the store and in the stock room

FAQs

Is the Sales Associate position full-time or part-time?

The Sales Associate position is part-time, with a commitment of 20 hours per week.

Where is the Sales Associate position located?

The Sales Associate position is located in Berlin.

What is the primary role of a Sales Associate at The North Face?

The primary role of a Sales Associate at The North Face is to provide customers with a memorable shopping experience by delivering excellent service and maintaining high shop floor standards.

Do I need previous retail experience to apply for this position?

Previous experience is preferred but not necessary; what matters most is your passion for the brand and commitment to customer service.

What language skills are required for this position?

Good written and verbal communication skills in both German and English are required for this position.

Are Sales Associates expected to work evenings and weekends?

Yes, flexibility to work evenings, weekends, and holidays as necessary is expected from Sales Associates.

What benefits does the company offer?

The company offers a competitive salary, an amazing bonus and pension scheme, staff discounts (50%), tailored training, and career ownership opportunities.

How does The North Face promote a culture of diversity and inclusion?

The North Face fosters a culture of belonging based on respect, connection, openness, and authenticity, supporting diverse backgrounds and allowing associates to bring their authentic selves to work.

How will I receive training if I am hired?

Training includes an induction program followed by ongoing online and face-to-face training sessions designed to help you grow both professionally and personally.

How can I apply for the Sales Associate position?

If you're interested in applying for the Sales Associate position, you can submit your application as specified in the job posting.

United to move the world forward.

Retail & Consumer Goods
Industry
1001-5000
Employees
1966
Founded Year

Mission & Purpose

The North Face is a leading outdoor apparel and gear company that specialises in high-performance products for outdoor enthusiasts. They offer a wide range of clothing, footwear, and equipment designed for various activities such as hiking, climbing, and skiing. Committed to innovation and sustainability, The North Face aims to provide durable, environmentally friendly products that enable people to explore and enjoy the outdoors. Their purpose is to inspire a global movement of exploration and adventure while protecting the planet.