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Sales Associate - New Bond Street

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Cartier

17d ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
  • London

AI generated summary

  • You must have luxury retail sales experience, be target driven, customer service focused, fluent in English and Chinese, culturally aware, IT literate, strong communicator, results-oriented, team player, and empathetic.
  • You will drive sales, build client relationships, and uphold boutique operations at Cartier's prestigious New Bond Street location. Optimize client experience, achieve targets, and represent the Maison with excellence.

Requirements

  • A proven track record of successful achievement within a luxury retail environment
  • A sales orientated target driven background
  • Experienced with high end sales and audiences
  • Excellent customer service credentials
  • Experience of dealing effectively with different nationalities and cultural backgrounds
  • Fluent in English and Chinese
  • IT literate
  • A strong communicator
  • Result and action oriented with strong entrepreneurial mind-set
  • Team-player with empathy and strong interpersonal skill

Responsibilities

  • Sales Achievements:
  • Ensure a unique and exceptional client experience
  • Master perfectly the selling ceremony
  • Adapt according to client needs and motivations
  • Transmit the passion and values of the Maison
  • Act as the privileged contact for the client for After Sales
  • Meet individual and boutique targets, both quantitative and qualitative
  • Develop High End sales
  • Client Relationship & Portfolio Development:
  • Cultivate strong client relationships and develops client loyalty
  • Develop efficiently the client portfolio
  • Proactively plan targeted CRM actions
  • Participate to client events and acts as an Ambassador of the Maison
  • Boutique Operations:
  • Respect all brand and boutique policies and procedures
  • Participate in inventories
  • Support the set up and breakdowns at opening and closing of the boutique
  • Participate in the implementation of Visual Merchandising guidelines
  • Assist with special projects when requested
  • Undertake administrative and sales warden duties

Application Process

  • We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
  • 1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call
  • 2nd Stage – Interview with the Deputy Boutique Manager
  • 3rd Stage – Interview with the Boutique Manager
  • 4th Stage – Interview with the High Jewellery Director

FAQs

What is the key responsibility of a Sales Associate at Cartier on New Bond Street?

The key responsibility of a Sales Associate at Cartier on New Bond Street is to ensure a unique client experience before, during, and after a sale, proactively develop the client portfolio, and support daily boutique operations.

Fashion & Arts
Industry
5001-10,000
Employees
1847
Founded Year

Mission & Purpose

Cartier is a renowned luxury brand that specialises in jewellery, watches, and accessories. Established in 1847, Cartier has become synonymous with elegance, craftsmanship, and timeless style. The company's ultimate mission is to create exceptional pieces of jewellery and luxury goods that embody artistry, innovation, and sophistication. With a focus on creativity and attention to detail, Cartier designs and produces exquisite collections that reflect the brand's heritage and commitment to excellence. Cartier's purpose is to celebrate life's special moments and enhance the beauty and significance of personal adornment. Through their iconic creations and impeccable craftsmanship, Cartier strives to bring joy, elegance, and lasting value to their discerning clientele.

Benefits

  • Disability Insurance

  • Health Insurance

  • Life Insurance

  • Occupational Accident Insurance

  • Vision Insurance

  • Supplemental Life Insurance

  • Mental Health Care

  • Health Savings Account (HSA)

  • Flexible Spending Account (FSA)

  • Dental Insurance