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Sales Associate-O2 Icon outlet

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Skechers

11d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London
  • Quick Apply

AI generated summary

  • You should be a team player, have a positive attitude, and be flexible with availability. Previous experience is a plus, along with strong attention to detail and a commitment to excellent customer service.
  • You will drive sales through exceptional customer service, maintain inventory and store appearance, process transactions, and stay informed on product knowledge to enhance the shopping experience.

Requirements

  • Loves being a part of the team and treats every coworker with respect and positivity.
  • Previous retail, restaurant, or hospitality experience preferred but not required.
  • Work availability should be open to the store’s needs.
  • Flexible and motivated to provide excellent customer service.
  • Strong attention to detail.

Responsibilities

  • Drive sales through excellent customer service.
  • Act as a product expert and serve as a brand ambassador for all things Skechers, using this knowledge to guide customers to the right product selection.
  • Continuously ensuring floor inventory is well maintained, merchandising, stocking and cleaning – whatever it takes to create a premier shopping experience for the customer.
  • Efficiently process customer transactions, discounts, etc. at the point of sale. Accepts returns professionally and encourages exchanges or alternatives where possible, striving to always maintain the customer relationship.
  • Stays up to date on the latest Skechers’ product knowledge.

FAQs

What is the primary responsibility of a Sales Associate at Skechers?

The primary responsibility of a Sales Associate at Skechers is to provide an excellent customer experience by driving sales through superior customer service and acting as a product expert.

What experience is preferred for this position?

Previous retail, restaurant, or hospitality experience is preferred but not required for this position.

Is there a specific dress code for Sales Associates?

While a specific dress code is not mentioned, Sales Associates are expected to present themselves in a manner that reflects the Skechers brand positively.

What kind of training will I receive as a Sales Associate?

As a Sales Associate, you will receive training on Skechers products, sales techniques, and customer service practices to ensure you can effectively assist customers and drive sales.

Are there flexible working hours for this position?

Yes, the position requires flexibility, and your work availability should align with the store's needs.

Does Skechers have a policy on diversity and inclusion?

Yes, Skechers recognizes the importance of diversity and promotes equality of opportunity for all employees and job applicants.

What qualities are important for a Sales Associate at Skechers?

Important qualities include a positive attitude, teamwork, strong attention to detail, and motivation to provide excellent customer service.

What is the role of a Sales Associate regarding inventory?

The Sales Associate is responsible for maintaining floor inventory, which includes merchandising, stocking, and cleaning to create a premier shopping experience for customers.

How does a Sales Associate handle customer transactions?

Sales Associates efficiently process customer transactions, apply discounts, accept returns professionally, and encourage exchanges or alternatives where possible to maintain customer relationships.

What should I expect in terms of product knowledge?

You are expected to stay up to date on the latest Skechers product knowledge to best assist and guide customers in their product selections.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Skechers is a Fortune 500® company — a growth-oriented brand that designs, develops, and markets a diverse product portfolio of lifestyle and performance footwear, apparel and accessories for men, women and children around the globe. Skechers is focused on designing products that deliver style, comfort, innovation, and quality at a reasonable price.