Sales Associate - Orlando

Carters Inc.

Apr 24

Job
Part-time
Entry Level
Sales & Business Development
Hospitality & Retail
Orlando

AI generated summary

You must have customer engagement skills, retail knowledge, ability to lift 40 lbs, stand for long periods, and communicate effectively with customers and employees.
You will provide exceptional customer service, maintain store visual standards, drive growth by minimizing loss, and support team development through training and coaching.

Requirements

Knowledge, skills and Abilities:
Demonstrated customer engagement skills.
Ability to handle multiple tasks concurrently.
High school diploma or GED preferred.
Ability to communicate effectively with customers and employees.
Retail/specialty apparel knowledge and experience preferred.
Physical Demands:
Ability to lift 40 pounds on a regular basis.
Ability to stand for long periods of time; climb up and down a ladder.
Constant walking and standing; frequent bending, stooping and reaching.

Responsibilities

Customer Focus:
Confidently and proactively helps resolve issues for customers and can balance a number of customers in a busy retail environment.
Meets customer’s needs by assisting with locating merchandise, informing customers of promotions and revisiting frequently to ensure a positive shopping experience
Expedites point of sale transactions at the time of the sale
Completes floor replenishment and shipment as needed to ensure customer satisfaction and size availability.
Brand Execution:
Ensures store visual standards are set to company direction.
Executes replenishment process, recovers, and cleans the sales floor to company standard
Completes merchandise floor sets according to visual standards and directives.
Maintains solid product knowledge and merchandise presentation.
Articulates current promotional events and the brand loyalty program with the customer.
Drive Growth:
Minimizes store loss by providing exceptional customer service.
Maintains housekeeping standards to ensure a positive experience for customers and team.Meets or exceeds company productivity standards for all operational processes.Achieves daily goals as established by management.
Team Development:
Establishes and maintains a cooperative working relationship with all members of the team.
Adapts performing assignments as requested.
Supports management direction of store.
Supports, trains, and coaches others to success.
Adheres to all company policies and safety procedures as directed by the company.

FAQs

What are the main responsibilities of a Sales Associate in this position?

The main responsibilities include interacting with customers and employees, maximizing sales, maintaining a neat and organized store, executing operational activities, providing information on product benefits, and ensuring customer satisfaction.

How important is customer service in this role?

Customer service is crucial in this role as the Sales Associate is responsible for creating a positive store environment, maximizing sales, and ensuring that customers are satisfied with their experience.

What skills are required to be successful as a Sales Associate?

Strong communication skills, ability to interact with customers and employees, sales techniques, organization, attention to detail, and a willingness to provide exceptional customer service are key skills required for this role.

Carters Inc.

To serve the needs of all families with young children

Retail & Consumer Goods

Industry

10,001+

Employees

1865

Founded Year

Mission & Purpose

Carter’s, Inc. is the largest branded marketer in the United States and Canada of apparel and related products exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. The Company’s Just One You, Precious Firsts, and Genuine Kids brands are available at Target, its Child of Mine brand is available at Walmart, and its Simple Joys brand is available on Amazon.com. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter’s is headquartered in Atlanta, Georgia. If you dream of working with innovative colleagues who support and inspire you, Count on Carter's.