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Sales Associate - Part Time

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Belk

27d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Goldsboro

AI generated summary

  • You must be dedicated to customer service, adaptable with tech, able to lift 40 lbs, and flexible with your schedule, including nights and weekends. Strong communication and ownership are essential.
  • You will engage customers, drive sales, process transactions, maintain store standards, support team culture, assist in operations, and follow safety protocols to enhance the shopping experience.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform in the role and a commitment to continuously learn.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Communicate with excellence.
  • Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Must regularly move around all store areas and be accessible to customers.
  • Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

Responsibilities

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
  • Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
  • Build genuine relationships with customers to foster loyalty and repeat business.
  • Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
  • Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
  • Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
  • Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
  • Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

FAQs

What are the main responsibilities of a Sales Associate?

The main responsibilities include delivering excellent customer service, assisting with merchandise selection, processing transactions, maintaining merchandise presentations, and contributing to store operations to meet objectives.

What skills are required for this position?

Required skills include dedication to customer service, excellent communication skills, comfort with technology, ability to take ownership of tasks, and a commitment to learning.

What scheduling flexibility is expected from a Sales Associate?

Sales Associates are expected to have a flexible schedule based on business needs, which may include working nights, weekends, and holidays.

Is experience in retail required for this role?

While previous retail experience is beneficial, it is not explicitly required; a commitment to learning and a strong customer service orientation are essential.

What is the physical requirement for the role?

Sales Associates must regularly move around the store, bend, reach, stretch for products, and lift, carry, and move up to 40 lbs.

How does the role contribute to customer loyalty?

The role contributes to customer loyalty by building genuine relationships with customers and providing personalized service that enhances their shopping experience.

Will there be training provided for new Sales Associates?

Yes, training tools and resources will be provided to help new Sales Associates boost product knowledge, build selling skills, and strengthen performance.

What should I do if I have a customer complaint or inquiry?

Sales Associates are expected to handle customer inquiries, returns, and concerns with professionalism, promptness, and care.

What does it mean to follow asset protection procedures?

Following asset protection procedures involves adhering to safety guidelines and security protocols to minimize risk, support store shortage control, and ensure inventory accuracy.

Is this a full-time or part-time position?

This is a part-time position.

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Belk

Retail & Consumer Goods
Industry
10,001+
Employees
1888
Founded Year

Mission & Purpose

Belk is an American department store chain offering a wide range of fashion, beauty, home goods, and accessories for men, women, and children. With a commitment to providing customers with quality products and exceptional service, Belk aims to be a destination where shoppers can find everything they need for themselves and their homes. From clothing and footwear to cosmetics and home décor, Belk strives to create a welcoming and inclusive shopping experience, catering to diverse tastes and preferences across its various store locations and online platforms.

Benefits

  • Medical, Dental & Vision

  • 401K

  • Generous PTO Paid Parental & Adoption Leave

  • Pet Insurance

  • Associate Discount Double Discount Days

  • Professional Development Opportunities

  • Dedicated Volunteer Time

  • Remote Opportunities