FAQs
What is the role of a Sales Associate at Belk?
A Sales Associate at Belk drives store sales by providing excellent customer service, merchandising products, and working as part of a team to create a positive shopping environment.
Are there specific performance goals for Sales Associates?
Yes, Sales Associates are expected to meet or exceed solicitation goals for the Belk credit Rewards program, personal sales per hour goals, and clientele goals where applicable.
Is previous retail experience required for this position?
No specific education requirement is stated, but previous retail experience is preferred.
What type of customer service is expected from Sales Associates?
Sales Associates are expected to proactively greet and engage customers warmly and with a smile, aiming to create a positive shopping experience.
What kind of training will Sales Associates receive?
Sales Associates will receive training on store assortment, inventory management, and the use of industry technology as part of their job responsibilities.
What are the physical requirements for this position?
Sales Associates must be able to use a computer keyboard, touchscreen monitor, and handheld devices, manipulate items to remove sensor tags, push/pull heavy stock carts, and have the ability to lift boxes weighing between 25 to 50 pounds.
Will I be required to perform tasks outside of selling?
Yes, Sales Associates may be required to assist with non-selling duties as assigned by the Sales Team Manager and work professionally with co-workers to accomplish defined tasks.
Can I work part-time as a Sales Associate?
Yes, the position is part-time, allowing flexibility in scheduling.
What type of skills and abilities are essential for this job?
Excellent communication skills and the ability to learn and use industry technology are essential for success in this role.
Is there a dress code for Sales Associates at Belk?
While the job description does not specify a dress code, associates are typically expected to dress in a professional and appropriate manner that aligns with the store's image.