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Sales Associate - Part Time

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Belk

7d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Elkin

AI generated summary

  • You should provide excellent customer service, have retail experience, strong communication skills, and be able to meet sales goals while handling stock physical demands.
  • You will greet customers, meet sales goals, promote credit rewards, maintain store standards, handle inventory, reduce shrinkage, and assist team members with various tasks.

Requirements

  • Providing Excellent Customer Service:
  • Proactive greeting and engaging customers warmly and with a smile.
  • Demonstrating Initiative:
  • Meet or exceed solicitation goal for Belk credit Rewards program.
  • Meet or exceed clientele goals, where applicable.
  • Understand Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
  • Focusing on Results:
  • Meet or exceed personal sales per hour goals.
  • Increase units sold per transaction by recommending products to customers.
  • Identify and reduce shrinkage in area.
  • Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
  • Maintain floor and stock areas consistent with store standards.
  • Follow procedures for all systems including counts, markdowns, maintain and inventory control.
  • Comply with policies & procedures in the associate handbook.
  • Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
  • Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.
  • Minimum Education & Experience:
  • No education requirement.
  • Experience in retail preferred.
  • Knowledge / Skills Requirements:
  • Excellent communication skills.
  • Ability to use and learn industry technology preferred.
  • Physical Requirements:
  • Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.
  • Hand manipulation to remove sensor tags.
  • Ability to push / pull 100-500 pounds when moving stock carts.
  • Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.

Responsibilities

  • Providing Excellent Customer Service:
  • Proactive greeting and engaging customers warmly and with a smile.
  • Demonstrating Initiative:
  • Meet or exceed solicitation goal for Belk credit Rewards program.
  • Meet or exceed clientele goals, where applicable.
  • Understand Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
  • Focusing on Results:
  • Meet or exceed personal sales per hour goals.
  • Increase units sold per transaction by recommending products to customers.
  • Identify and reduce shrinkage in area.
  • Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
  • Maintain floor and stock areas consistent with store standards.
  • Follow procedures for all systems including counts, markdowns, maintain and inventory control.
  • Comply with policies & procedures in the associate handbook.
  • Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
  • Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.

FAQs

What is the main responsibility of a Sales Associate at Belk?

The main responsibility of a Sales Associate at Belk is to drive store sales and metrics through providing excellent customer service and executing customer-facing merchandising standards.

Is prior retail experience required for this position?

No education requirement is specified, but experience in retail is preferred.

What customer service expectations are placed on Sales Associates?

Sales Associates are expected to proactively greet and engage customers warmly and with a smile, ensuring a positive shopping experience.

What kind of sales goals should a Sales Associate aim to meet?

Sales Associates should aim to meet or exceed personal sales per hour goals and increase units sold per transaction by recommending products to customers.

Are Sales Associates expected to assist with tasks outside of selling?

Yes, Sales Associates are expected to accept additional duties or share responsibilities as requested by the Sales Team Manager and assist Operations teams with non-sell duties as assigned.

What physical demands are associated with the Sales Associate role?

The role includes abilities to use a computer keyboard, remove sensor tags, push or pull 100-500 pounds when moving stock carts, and reach above and below shoulder level while lifting 25-50 pound boxes.

What skills are necessary for a Sales Associate at Belk?

Excellent communication skills and the ability to use and learn industry technology are preferred for a Sales Associate at Belk.

How does the Sales Associate contribute to the store's sales metrics?

The Sales Associate contributes to sales metrics by meeting sales goals, increasing transaction units sold, and effectively merchandising new receipts to align with the brand and appeal to customers.

Is training provided for new hires?

While not explicitly stated, it is generally expected that training will be provided to ensure new hires can meet performance standards and understand store assortment and inventory.

Are there opportunities for advancement in this role?

While specific details are not provided, positions within retail often allow for advancement based on performance, experience, and management needs.

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Belk

Retail & Consumer Goods
Industry
10,001+
Employees
1888
Founded Year

Mission & Purpose

Belk is an American department store chain offering a wide range of fashion, beauty, home goods, and accessories for men, women, and children. With a commitment to providing customers with quality products and exceptional service, Belk aims to be a destination where shoppers can find everything they need for themselves and their homes. From clothing and footwear to cosmetics and home décor, Belk strives to create a welcoming and inclusive shopping experience, catering to diverse tastes and preferences across its various store locations and online platforms.

Benefits

  • Medical, Dental & Vision

  • 401K

  • Generous PTO Paid Parental & Adoption Leave

  • Pet Insurance

  • Associate Discount Double Discount Days

  • Professional Development Opportunities

  • Dedicated Volunteer Time

  • Remote Opportunities