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Sales Associate (Part Time) - Birmingham Bullring

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Hugo Boss

10d ago

  • Job
    Full-time
    Junior (1-2 years)
  • Hospitality & Retail
  • Birmingham

AI generated summary

  • You need experience in retail, hospitality, or customer service, understand premium fashion, have great communication skills, be adaptable and willing to learn, possess brand knowledge, cultural awareness, and a positive attitude.
  • You will deliver excellent customer service, build a loyal customer base, achieve performance targets, handle transactions & complaints, participate in trainings, manage stock, use business systems & technology effectively, and ensure procedures are followed.

Requirements

  • Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
  • Excellent interpersonal and communication skills at all levels
  • Demonstrate strong commercial acumen and brand knowledge
  • Ability to be flexible & adaptable to the need of the business
  • Willingness to constantly learn & develop
  • High cultural knowledge & awareness
  • Proactive and positive attitude

Responsibilities

  • Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
  • Responsible for CRM data gathering & quality management
  • Contribute to achieve the location’s performance targets and individual KPI’s
  • Support in transaction, complaint & return handling
  • Participate in regular trainings to continuously develop
  • Support in all operations for loss prevention and stock management
  • Proficient utilization of business systems & latest technology
  • Drive the use of all available tools and ensure procedures are executed and policies followed

FAQs

What is the main goal of a Sales Associate at HUGO BOSS in Birmingham Bullring?

The main goal of a Sales Associate at HUGO BOSS is to provide excellent customer service, build a loyal customer base, and drive commercial success by promoting and selling our premium fashion products.

What qualities are you looking for in a Sales Associate candidate for this position?

We are looking for candidates who are passionate about our products and brand, have excellent customer service skills, and are driven to succeed in a fast-paced retail environment.

What career opportunities are available for Sales Associates at HUGO BOSS in Birmingham Bullring?

Sales Associates at HUGO BOSS have the opportunity to become brand ambassadors, work with an innovative and inspiring team, and explore career opportunities that are tailor-made for them within the company.

How would you describe the work environment at HUGO BOSS in Birmingham Bullring?

The work environment at HUGO BOSS is fun, yet entrepreneurial, where we celebrate success, work collaboratively, and strive to make the impossible possible. It is a dynamic and exciting place to work for those who thrive in a fashion-forward setting.

Take the next step and find the perfect job for you – What's your HUGO BOSS?

Retail & Consumer Goods
Industry
10,001+
Employees
1924
Founded Year

Mission & Purpose

At HUGO BOSS, we firmly believe that the passion and dedication of our employees is the essence for the successful execution of our “CLAIM 5” growth strategy. A strong commitment to empowering people and teams is therefore firmly anchored in “CLAIM 5”. In this context, our HUGO BOSS values – entrepreneurial spirit, personal ownership, team mentality, simplicity & quality, and youthful spirit – play a key role. They form the guiding principle for day-to-day cooperation and are intended to foster a spirit of mutual trust. The aim is to create an environment that enables all employees to develop their individual talents and thus directly contribute to the success of “CLAIM 5”. On top of that, HUGO BOSS intends to continue positioning itself as one of the most attractive employers in the fashion industry. This, in turn, should enable us to attract the best talents in the sector.