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Sales Associate, Part-Time - Chelsea

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Reformation

Aug 1

Applications are closed

  • Job
    Part-time
    Entry & Junior Level
  • Hospitality & Retail
  • London

Requirements

  • Experience working with a sales or retail organization and/or operationally intensive business.
  • Ability to work in a fast-paced setting.
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities
  • Driven approach to take on new challenges with the self-motivation for your work and career
  • Part Time, Hourly:
  • Available to work a minimum of 20 hours per week
  • Available to work a minimum of 3 days per week, weekends included
  • Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Responsibilities

  • Consistently meet and exceed sales goals.
  • Assist in clientele generation through customer engagement.
  • Contribute to an in-store experience for customers that both surprises and delights them.
  • Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
  • Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
  • Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
  • Understand the need for consistent inventory accuracy and controls in store.
  • Contribute to Loss Prevention in all areas of the business.
  • Uphold time and attendance policy.
  • Ensure the selling floor reflects the brand and concept standards at all times.
  • Share your deep knowledge about our product with genuine enthusiasm.
  • Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
  • Help ensure that the store environment is inspiring and our product is easily accessible.
  • Understand the core values and culture of Reformation and reflect these in all efforts.
  • Maintain and uphold a professional, healthy, and productive work environment.

FAQs

What is the primary responsibility of a Sales Associate at Reformation?

The primary responsibility of a Sales Associate at Reformation is to consistently meet and exceed sales goals while providing an excellent customer experience.

How many hours are part-time Sales Associates expected to work each week?

Part-time Sales Associates are expected to work a minimum of 20 hours per week.

Is experience in retail necessary for applying to this position?

Yes, experience working with a sales or retail organization and/or in an operationally intensive business is preferred for this position.

What is the desired availability for part-time Sales Associates?

Part-time Sales Associates should be available to work a minimum of 3 days a week, including weekends, and must be able to work a flexible schedule to meet the needs of the business.

What qualities does Reformation seek in candidates for the Sales Associate role?

Reformation seeks candidates with strong interpersonal skills, the ability to interact effectively with diverse personalities, a driven approach to take on challenges, and self-motivation for their work and career.

How is the work environment described at Reformation?

The work environment at Reformation is described as professional, healthy, and productive, promoting a culture where everyone feels like they belong and their voices are valued.

What kind of training or orientation will be provided to a new Sales Associate?

The job description does not specify details about training, but new Sales Associates can expect to receive orientation focused on brand values, customer engagement, and sustainability education.

Does Reformation emphasize sustainability in its practices?

Yes, Reformation is committed to sustainability and incorporates eco-friendly practices into its fashion design and business operations.

Are there opportunities for career growth and development at Reformation?

While the job description does not explicitly mention career opportunities, Reformation encourages a driven approach to work and values employee motivation, which may lead to growth prospects.

Is Reformation an equal opportunity employer?

Yes, Reformation is an Equal Opportunity/Affirmative Action employer and considers all qualified applicants without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status.

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Reformation

Being naked is the #1 most sustainable option. We're #2.

Retail & Consumer Goods
Industry
501-1000
Employees
2009
Founded Year

Mission & Purpose

Founded in 2009, Reformation is a revolutionary lifestyle brand that proves fashion and sustainability can coexist. Reformation combines stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably. Reformation infuses green measures into every aspect of the business. Setting an example for the industry, Reformation remains at the forefront of innovation in sustainable fashion—running the first sustainable factory in Los Angeles, using deadstock and eco fabrics, tracking and sharing the environmental impact of every product, and investing in the people who make this revolution possible. The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings the best of its online experience to its physical doors.