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Sales Associate (Part Time) - Fenwicks Newcastle

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Newcastle

Requirements

  • Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
  • Excellent interpersonal and communication skills at all levels
  • Demonstrate strong commercial acumen and brand knowledge
  • Ability to be flexible & adaptable to the need of the business
  • Willingness to constantly learn & develop
  • High cultural knowledge & awareness
  • Proactive and positive attitude

Responsibilities

  • Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
  • Responsible for CRM data gathering & quality management
  • Contribute to achieve the location’s performance targets and individual KPI’s
  • Support in transaction, complaint & return handling
  • Participate in regular trainings to continuously develop
  • Support in all operations for loss prevention and stock management
  • Proficient utilization of business systems & latest technology
  • Drive the use of all available tools and ensure procedures are executed and policies followed

FAQs

What is the job title for this position?

The job title is Sales Associate (Part Time) at Fenwicks Newcastle.

What kind of contract is being offered for this position?

This is a part-time permanent contract.

What is the main responsibility of a Sales Associate at HUGO BOSS?

The main responsibility is to provide Customer Service Excellence while building a loyal customer base of repeat shoppers.

Is prior experience required for this role?

Yes, previous retail, hospitality, or customer service experience is required, along with a strong understanding of the premium fashion industry.

What interpersonal skills are needed for this position?

Excellent interpersonal and communication skills at all levels are essential.

Are there opportunities for career growth within HUGO BOSS?

Yes, there are global career paths for specialists and leadership within the company.

What type of training will be provided to the Sales Associate?

Tailored trainings and development opportunities will be provided to continuously develop skills.

What benefits are offered with this position?

The position offers a competitive salary, commission, attractive benefits, and an international working environment.

What qualities are sought in a candidate for this role?

Candidates should demonstrate strong commercial acumen, a proactive and positive attitude, flexibility, and a willingness to learn and develop.

How does HUGO BOSS approach diversity and inclusion in the workplace?

HUGO BOSS embraces each person’s authenticity and individuality and is committed to equal employment opportunity, creating an equitable work environment.

Take the next step and find the perfect job for you – What's your HUGO BOSS?

Retail & Consumer Goods
Industry
10,001+
Employees
1924
Founded Year

Mission & Purpose

At HUGO BOSS, we firmly believe that the passion and dedication of our employees is the essence for the successful execution of our “CLAIM 5” growth strategy. A strong commitment to empowering people and teams is therefore firmly anchored in “CLAIM 5”. In this context, our HUGO BOSS values – entrepreneurial spirit, personal ownership, team mentality, simplicity & quality, and youthful spirit – play a key role. They form the guiding principle for day-to-day cooperation and are intended to foster a spirit of mutual trust. The aim is to create an environment that enables all employees to develop their individual talents and thus directly contribute to the success of “CLAIM 5”. On top of that, HUGO BOSS intends to continue positioning itself as one of the most attractive employers in the fashion industry. This, in turn, should enable us to attract the best talents in the sector.

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