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Sales Associate, Part-Time - La Jolla

  • Job
    Part-time
    Junior Level
  • Hospitality & Retail
  • Los Angeles
  • Quick Apply

AI generated summary

  • You need sales or retail experience, ability to thrive in a fast-paced environment, strong interpersonal skills, and motivation to take on new challenges in your career.
  • You will consistently meet sales goals, engage customers to generate clientele, deliver an exceptional customer experience, educate on sustainability, maintain inventory accuracy, uphold brand standards, provide product knowledge, and contribute to a professional work environment at a sustainable fashion brand.

Requirements

  • Experience working with a sales or retail organization and/or operationally intensive business.
  • Ability to work in a fast-paced setting.
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities
  • Driven approach to take on new challenges with the self-motivation for your work and career

Responsibilities

  • Consistently meet and exceed sales goals.
  • Assist in clientele generation through customer engagement.
  • Contribute to an in-store experience for customers that both surprises and delights them.
  • Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
  • Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
  • Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
  • Understand the need for consistent inventory accuracy and controls in store.
  • Contribute to Loss Prevention in all areas of the business.
  • Uphold time and attendance policy.
  • Ensure the selling floor reflects the brand and concept standards at all times.
  • Share your deep knowledge about our product with genuine enthusiasm.
  • Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
  • Help ensure that the store environment is inspiring and our product is easily accessible.
  • Understand the core values and culture of Reformation and reflect these in all efforts.
  • Maintain and uphold a professional, healthy, and productive work environment.

FAQs

What are the requirements for this part-time sales associate position?

You must be available to work a minimum of 20 hours per week, a minimum of 3 days per week (including weekends), and have flexibility in your schedule to work days, nights, weekends, and holidays as needed.

What are the key responsibilities of a sales associate in this role?

Key responsibilities include meeting and exceeding sales goals, assisting in client generation through engagement, delivering an excellent customer experience, maintaining inventory accuracy, contributing to loss prevention efforts, and upholding the brand values and culture of Reformation.

What experience is required for this sales associate position?

Previous experience working in sales, retail, or an operationally intensive business is preferred. Strong interpersonal skills and the ability to work in a fast-paced environment are also important.

How will I be evaluated in this role?

Your performance will be evaluated based on your ability to meet and exceed sales goals, provide excellent customer service, maintain inventory accuracy, contribute to loss prevention, and uphold the brand values and culture of Reformation. Feedback on your performance will be provided through service evaluations and NPS scores.

Are there opportunities for growth within this position?

Reformation is passionate about building a company rooted in excellence, and there may be opportunities for growth within the company for individuals who demonstrate a strong work ethic, motivation, and a commitment to the brand values and culture.

Being naked is the #1 most sustainable option. We're #2.

Retail & Consumer Goods
Industry
501-1000
Employees
2009
Founded Year

Mission & Purpose

Founded in 2009, Reformation is a revolutionary lifestyle brand that proves fashion and sustainability can coexist. Reformation combines stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably. Reformation infuses green measures into every aspect of the business. Setting an example for the industry, Reformation remains at the forefront of innovation in sustainable fashion—running the first sustainable factory in Los Angeles, using deadstock and eco fabrics, tracking and sharing the environmental impact of every product, and investing in the people who make this revolution possible. The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings the best of its online experience to its physical doors.