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Sales Associate, PT

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Under Armour

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Mirabel

AI generated summary

  • You must be at least 16 years old, flexible, tech-savvy, and have strong communication skills. Ability to lift 25 lbs and work in a fast-paced team environment is essential.
  • You will provide exceptional customer service, assist with sales, maintain store standards, fulfill omni-channel requests, and collaborate with teammates to achieve sales goals while adhering to all policies.

Requirements

  • At least 16 years old (or 18 years old in CA)
  • Available to work a flexible schedule
  • Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices)
  • Strong communication skills
  • Ability to perform essential functions of the role
  • 0-3 months working in a sports/apparel & footwear retail environment
  • Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
  • Basic numeracy, literacy, listening, and communication skills
  • Fluency in local language
  • Proficient in use of computers and other technology
  • Demonstrated collaborative skills and ability to work well within a team
  • Demonstrated ability to work in a fast-paced and deadline-oriented environment
  • Physical Requirements
  • Ability to handle or relocate products up to 25 lbs/12kgs
  • Able to move about for extended periods of time with short breaks to handle products
  • Ability to freely access all areas of the store; including the selling floor, stock and register area
  • Reasonable accommodations may be made to assist in performing the essential responsibilities

Responsibilities

  • Offer exceptional customer service, from a sincere greeting to an efficient check out
  • Bring out the best in each customer by suggesting the right footwear and apparel
  • Share what they know—and love—about our products
  • Stock, straighten and clean the store
  • Work both front and back of store as needed
  • Provide direct sales assistance to Athletes to meet sales KPI targets set by the Retail Store Manager
  • Deliver omni-channel requests in line with UA process and policy through digital experience
  • Model the UA service culture and customer expectations
  • When assisting athletes communicate brand messages according to UA Service Model
  • Incorporate product knowledge into selling process by participating in training
  • Maintain standards covering merchandise and floor sets
  • Comply with UA policies and procedures
  • Complete the operational and cash processes (manual or system) in line with training
  • Adhere to Under Armour’s dress code and attendance policies
  • Fulfill the working hours as scheduled to Under Armour’s attendance policy
  • Collaborates with teammates to achieve store goals
  • Accountable for self-development, while seizing growth opportunities to increase performance

FAQs

What is the pay range for the Sales Associate position?

The pay range for the Sales Associate position is $16.00 to $18.00 per hour.

What days and hours will I need to be available to work?

You need to be available to work a flexible schedule, which may include holidays, nights, and weekends.

What are the minimum age requirements for this position?

You must be at least 16 years old to apply, or 18 years old if you are in California.

Is previous work experience required for this role?

Previous work experience is preferred but not required, particularly in a customer-facing role.

What kind of training will I receive as a Sales Associate?

Training will include product knowledge and customer service expectations to effectively assist athletes and meet sales KPI targets.

What responsibilities will I have as a Sales Associate?

As a Sales Associate, you will be responsible for providing exceptional customer service, suggesting appropriate products, stocking and cleaning the store, and fulfilling store operational duties.

What perks come with the position?

Perks include a generous teammate discount, monthly bonus incentive pay eligibility, opportunities to win prizes, a high-energy environment, and the possibility of transitioning to full-time or management roles.

How does Under Armour prioritize diversity and inclusion?

Under Armour is committed to providing equal employment opportunities and believes that diversity and inclusion are critical to the company's success. They actively seek to recruit and retain talent from diverse backgrounds.

Is there physical work involved in this role?

Yes, the role involves handling or relocating products up to 25 lbs/12kgs and moving about the store for extended periods.

Are there opportunities for growth in this position?

Yes, there are opportunities for self-development and advancement to full-time or management roles within the company.

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Under Armour

Retail & Consumer Goods
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

Under Armour is obsessed with being better, stronger, and more focused than anyone else out there. Our mission: to make athletes better. Our vision: to inspire you with performance solutions you never knew you needed and can’t imagine living without. Our values define and unite us, the beliefs that are the red thread that connect everyone at Under Armour. Our values are rallying cries, reminding us why we’re here, and fueling everything we do. Love athletes We believe in waking up every morning to make athletes legendary. From the best of the best to the ones just getting started, we put the athlete at the center of everything we do. We create fearlessly with the courage and conviction to defy convention. We innovate by taking bold and smart risks. We show up big where athletes train, compete, and recover. Celebrate the wins We believe our victories, big and small, bring us together as a team. We celebrate our accomplishments, giving credit where it's due. We take time to have fun. We channel past successes to inspire our next win. Stand for equality We believe sport is the great unifier. We don't sit on the sidelines; we speak up for fairness and equity. We treat each other with respect. We apply different perspectives in our work. We come together as a force for good to serve the communities we represent. Act sustainably We believe our work is not just what we do but how we do it. We work ethically and efficiently to perfect performance while reusing the Earth's resources. We seek new information to develop lasting solutions. We protect our planet for all who now play, and all who will play, on our home field. Fight on together We believe strength is built through tackling adversity. We act with an enterprise mindset in the best interest of the Brand. We help each other overcome obstacles. We act with integrity, have honest conversations and grow over mistakes. We approach challenges with positive intent and never quit.

Culture & Values

  • Stand for Equality

    We believe sport is the great unifier. We don't sit on the sidelines; we speak up for fairness and equity. We treat each other with respect. We apply different perspectives in our work. We come together as a force for good to serve the communities we represent.

  • Act Sustainably

    We believe our work is not just what we do but how we do it. We work ethically and efficiently to perfect performance while reusing the Earth's resources. We seek new information to develop lasting solutions. We protect our planet for all who now play, and all who will play, on our home field.

  • Fight on together

    We believe strength is built through tackling adversity. We act with an enterprise mindset in the best interest of the Brand. We help each other overcome obstacles. We act with integrity, have honest conversations and grow over mistakes. We approach challenges with positive intent and never quit.

  • Celebrate the wins

    We believe our victories, big and small, bring us together as a team. We celebrate our accomplishments, giving credit where it's due. We take time to have fun. We channel past successes to inspire our next win.

  • Love athletes

    We believe in waking up every morning to make athletes legendary. From the best of the best to the ones just getting started, we put the athlete at the center of everything we do. We create fearlessly with the courage and conviction to defy convention. We innovate by taking bold and smart risks. We show up big where athletes train, compete, and recover.