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Sales Associate – Selfridges

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WHSmith

21d ago

  • Job
    Part-time
    Junior Level
  • Sales & Business Development
  • Birmingham

AI generated summary

  • You must have a passion for customer satisfaction, strong communication skills, motivation to achieve high standards, and be adaptable to meet company and customer needs.
  • You will create a memorable customer experience by sharing product knowledge, maintaining retail standards, managing stock, and fostering a warm shopping environment at Selfridges.

Requirements

  • A passion for customers having an exceptional experience in store
  • Confident in communicating within the team
  • Motivated to achieve fantastic results and standards
  • Adaptable to meet company and customers’ requirements

Responsibilities

  • Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs Creating a warm and engaging environment where customers are happy to shop and browse.
  • From selling and replenishing stock, organising rails, to hosting, you will be maintaining the highest of retail standard
  • Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your are
  • Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room

FAQs

What are the working hours for this Sales Associate position at Selfridges?

The working hours for this Sales Associate position at Selfridges are 25 hours per week, with flexible shifts between 10am and 9pm over 7 days.

What is the starting salary for this Sales Associate position at Selfridges?

The starting salary for this Sales Associate position at Selfridges is £8.65 p/h - £11.50p/h dependant on age.

What are some of the benefits of working as a Sales Associate at Selfridges?

Some of the benefits of working as a Sales Associate at Selfridges include subsidised staff restaurant, changing rooms and shower facilities, dedicated comfort areas, in-store discount, and Selfridges staff sales events.

What is the main focus of the Curi.o.city brand within Selfridges?

The main focus of the Curi.o.city brand within Selfridges is to bring a beautifully curated range of gifts to the customers.

What are some of the responsibilities of a Sales Associate at Selfridges?

Some of the responsibilities of a Sales Associate at Selfridges include providing exceptional customer service, maintaining store standards, managing and overseeing stock, and working independently or as part of a team to deliver a fantastic customer experience.

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.