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Sales Associate, Shoppes at Farmington Valley

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Talbots

12d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Canton

AI generated summary

  • You must have selling skills, a passion for fashion, excellent communication, tech competency, strong organization, and the ability to lift 40 lbs. Flexible availability is also essential.
  • You will provide exceptional customer service, assist management in store operations, stay updated on fashion trends, create outfits for customers, achieve sales metrics, and complete operational tasks.

Requirements

  • Demonstrate selling competence, styling expertise and possess a love of fashion.
  • Driven to create, build and cultivate relationships.
  • Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment.
  • Demonstrates excellent verbal communication skills and a high level of integrity.
  • Possess the technological competency to navigate a computer/iPad/handheld system.
  • Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.
  • Able to work cooperatively in a diverse work environment.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • Have open availability of (15 to 20) hours per week.
  • Flexible availability based on the needs of the business including evenings, weekends, and holidays.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
  • Take an active role in assisting the management team to build store business.
  • Support all service enhancers to build strong relationships including active use of Concierge.
  • Service multiple customers at a time, multi-task and/or handle projects simultaneously.
  • Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
  • Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
  • Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
  • Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.
  • Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.

FAQs

What is the role of a Sales Associate at Talbots?

The role of a Sales Associate at Talbots involves providing exceptional customer service, assisting with building store business, creating outfits for customers, and achieving sales metrics while promoting the brand.

What are the work hours required for this position?

The position requires open availability of 15 to 20 hours per week, including flexible availability for evenings, weekends, and holidays based on business needs.

What is the company's approach to employee growth?

Talbots emphasizes growth by providing tools for employees to advance beyond their current positions and into new opportunities within the company.

What kind of training or learning opportunities does Talbots offer?

Talbots maximizes individual performance by encouraging participation in learning opportunities, accepting direction, coaching, and feedback.

Are there any benefits available to part-time employees?

Yes, Talbots offers comprehensive benefits packages accessible to both full-time and eligible part-time employees, as well as a generous employee discount.

What values does Talbots prioritize in its workplace culture?

Talbots values teamwork, creativity, integrity, respect for diversity, and community engagement, which are embodied in their "WE CARE" philosophy.

Is experience in retail or fashion a requirement for this position?

While experience is beneficial, the Sales Associate should demonstrate selling competence, styling expertise, and a genuine love for fashion, along with a strong ambition to achieve goals.

What are the physical requirements for this role?

The role requires the ability to stand for extended periods, climb ladders, bend, stretch for products, and lift, carry, and move at least 40 lbs.

How does Talbots support diversity and inclusion in the hiring process?

Talbots is an equal opportunity employer and welcomes applications from diverse candidates, ensuring hiring decisions are based on qualifications without regard to protected categories.

What should I do if I need a reasonable accommodation during the application process?

If you require a reasonable accommodation for the application process, you can contact myHRSupport@knitwellgroup.com, and the company will make reasonable accommodations as long as it does not impose an undue hardship on operations.

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Talbots

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

Talbots began from a singular & personal vision, inspired by a joy of discovery and fueled by a commitment to timeless and timely fashion, extraordinary quality and memorable service. In 1947, Rudy and Nancy Talbot, two passionate and entrepreneurial New Englanders, put an ad in The New Yorker. And what started out as 3000 fliers ultimately became a catalog with a cult following—treasured for its spirited voice and modern classic product. Soon they moved into an historic Hingham, Massachusetts, house where they painted the front door a welcoming red to signal that here was an oasis of inspiration and hospitality. Through the decades, Talbots has expanded beyond New England and developed a devoted following of smart shoppers who rely on gracious service, great quality, timeless pieces—and Talbots famous "surprise and delight."​ Today Talbots is a dynamic combination of heritage and innovation, translating the original Talbots DNA for today's culture. Our omni-channel expression includes 500 core and outlet stores, throughout the country and Canada, and a growing e-commerce business.