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Sales Associate- Solomon Pond Mall

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Talbots

15d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Marlborough

AI generated summary

  • You must have selling skills, strong communication, be tech-savvy, organized, able to lift 40 lbs, and have flexible availability of 15-20 hours/week, including nights and weekends.
  • You will deliver exceptional customer service, assist in business building, stay informed on fashion trends, create outfits, manage multiple customers, and achieve sales metrics while completing operational tasks.

Requirements

  • Demonstrate selling competence, styling expertise and possess a love of fashion.
  • Driven to create, build and cultivate relationships.
  • Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment.
  • Demonstrates excellent verbal communication skills and a high level of integrity.
  • Possess the technological competency to navigate a computer/iPad/handheld system.
  • Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.
  • Able to work cooperatively in a diverse work environment.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • Have open availability of (15 to 20) hours per week.
  • Flexible availability based on the needs of the business including evenings, weekends, and holidays.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
  • Take an active role in assisting the management team to build store business.
  • Support all service enhancers to build strong relationships including active use of Concierge.
  • Service multiple customers at a time, multi-task and/or handle projects simultaneously.
  • Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
  • Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
  • Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
  • Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.
  • Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.

FAQs

What is the job title for this position?

The job title is Sales Associate at Solomon Pond Mall.

What type of company is Talbots?

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes, and accessories known for modern classic style, fine quality craftsmanship, and gracious service.

What opportunities for growth are available in this position?

Talbots aims to provide tools for employees to grow beyond this position and into the next.

What type of discounts do employees receive?

Employees receive a generous merchandise discount of 50%, 60%, and 70% off Talbots and Haven Well Within.

What are the working hours for this part-time position?

The position has an open availability requirement of 15 to 20 hours per week, with flexibility based on the needs of the business, including evenings, weekends, and holidays.

What competencies are required for this role?

Candidates should demonstrate selling competence, styling expertise, strong verbal communication skills, a passion for achieving goals, and technological competency for navigating systems.

Is experience in customer service required for this role?

Yes, providing an exceptional customer service experience is a key responsibility of the Sales Associate position.

Are there any physical requirements for this job?

Yes, candidates should be comfortable climbing ladders, moving regularly, standing for extended periods of time, and able to lift, carry, and move at least 40 lbs.

Does Talbots embrace diversity in hiring?

Yes, Talbots is an equal opportunity employer and welcomes applications from diverse candidates.

How can applicants request accommodations during the application process?

Applicants can request reasonable accommodations by contacting myHRSupport@knitwellgroup.com.

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Talbots

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

Talbots began from a singular & personal vision, inspired by a joy of discovery and fueled by a commitment to timeless and timely fashion, extraordinary quality and memorable service. In 1947, Rudy and Nancy Talbot, two passionate and entrepreneurial New Englanders, put an ad in The New Yorker. And what started out as 3000 fliers ultimately became a catalog with a cult following—treasured for its spirited voice and modern classic product. Soon they moved into an historic Hingham, Massachusetts, house where they painted the front door a welcoming red to signal that here was an oasis of inspiration and hospitality. Through the decades, Talbots has expanded beyond New England and developed a devoted following of smart shoppers who rely on gracious service, great quality, timeless pieces—and Talbots famous "surprise and delight."​ Today Talbots is a dynamic combination of heritage and innovation, translating the original Talbots DNA for today's culture. Our omni-channel expression includes 500 core and outlet stores, throughout the country and Canada, and a growing e-commerce business.