FAQs
What is the main objective of the Sales Associate position at Michael Kors?
The main objective is to achieve sales goals and develop lasting client relationships by providing the highest level of customer service and complying with all company policies and procedures.
What are the essential responsibilities associated with sales generation?
Essential responsibilities include meeting sales goals, maximizing sales performance through elevated levels of service, demonstrating in-depth knowledge of merchandise, monitoring post-sale details for customer satisfaction, complying with sales policies, and maintaining an interest in fashion trends.
How important is customer service in the Sales Associate role?
Customer service is extremely important; Sales Associates are expected to provide the highest level of service, build and maintain a repeat clientele, and resolve client problems effectively to ensure satisfaction.
What operational tasks are expected from a Sales Associate?
Operational tasks include keeping the selling floor and merchandise organized and stocked, assisting with inventory maintenance, complying with Point-of-Sale procedures, properly executing register functions, adhering to work schedules, and participating in training and development programs.
Is prior retail experience required for this position?
Yes, a minimum of 2 years of retail experience is required for the Sales Associate position.
What type of workplace culture does Capri Holdings promote?
Capri Holdings promotes a diverse and inclusive workplace, believing that success comes from differences and encouraging change and growth within each individual.
How does Capri Holdings approach inclusivity and accessibility in the hiring process?
Capri Holdings is committed to inclusivity and accessibility and encourages candidates to contact their Diversity and Inclusion team if they require a reasonable accommodation during the interview or application process.