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Sales Associate-Tools and Automotive - Barrie (Bayfield Mall)

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Canadian Tire

Aug 13

Applications are closed

  • Job
    Full-time
    Entry Level
  • Barrie

Requirements

  • Highly approachable, customer-oriented individual who thrives on offering exceptional service to customers.
  • Effective written and oral communication skills (e.g., probing, listening, etc.) and the ability to maintain professional communication, even in challenging situations.
  • Ability to complete retail tasks according to instructions and to demonstrate responsibility for outcomes.
  • Ability to work in a fast-paced team environment that provides assistance and support to co-workers to achieve common goals.
  • Ability to resolve retail and/or customer issues.
  • Ability to adapt and cope with challenging and changing situations.
  • Positive attitude, punctuality and solid work ethic.
  • Ability to consistently provide professional customer service, including in situations of conflicts.
  • Must be able to work weekdays, evenings and weekends as scheduled.
  • Steel toed footwear must be worn.
  • High-School or Equivalent.

Responsibilities

  • Meet, greet and thank customers and provide friendly, informed service to them.
  • Guides customer to the location of requested items.
  • Locates products in the warehouse.
  • Answers questions and provides friendly advice and services to customers.
  • Suggest value-added and related products by actively listening to customer needs.
  • Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
  • Learns about new products on a regular basis.
  • Keeps up to date with in-store promotions, in-store deals and product locations.
  • Ensures that retail basics tasks are executed efficiently.
  • Identify low stock levels and maintain inventory accuracy.
  • Engages in learning activities and listens to feedback to improve their own abilities.

FAQs

What are the main responsibilities of a Sales Associate at Canadian Tire?

The main responsibilities include providing friendly and informed service to customers, guiding them to requested items, locating products in the warehouse, answering questions, suggesting related products, handling inquiries and concerns, learning about new products, keeping up to date with promotions, ensuring retail basics are executed efficiently, maintaining inventory accuracy, and engaging in learning activities.

What are the working hours for this position?

You must be able to work weekdays, evenings, and weekends as scheduled.

Is there any specific dress code for this job?

Yes, steel-toed footwear must be worn as part of the dress code.

What qualifications are necessary for this position?

You should be a highly approachable, customer-oriented individual with effective communication skills, the ability to work in a fast-paced team environment, resolve customer issues, and maintain a positive attitude.

Are there opportunities for advancement in this position?

Yes, potential career opportunities include advancement to positions such as Merchandiser, Supervisor, Department Manager, and Store Manager.

What kind of training does Canadian Tire provide to Sales Associates?

Canadian Tire offers extensive training that helps Sales Associates learn about new products and improve their skills.

What benefits are included in the compensation package?

The compensation package includes competitive pay, benefits, potential for profit sharing, employee shopping discounts, flexible work hours, learning and development opportunities, scholarships, and a reward and recognition program.

Is a background check required for this role?

Yes, this position may be subject to the successful completion of a background check, which includes employment verification.

How do you handle customer concerns in this role?

Customer concerns are handled by responding to inquiries and providing solutions in a timely manner, both over the phone and in person.

What physical demands are associated with the Sales Associate position?

The role requires standing or walking for up to 8 hours, and the lifting and/or carrying of merchandise items, which may vary in weight from light to heavy.

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Canadian Tire

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward We proudly provide customers from coast to coast with innovative products and services. From winter snow to summer sun, We Are Here to Make Life in Canada Better.

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