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Sales Associate - Westfield London

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Tory Burch

Aug 9, 2024

  • Job
    Full-time
    Entry, Junior & Mid Level
  • London
  • Quick Apply

AI generated summary

  • You must have a strong interest in our culture and products, excellent customer relations skills, flexible availability, and physical ability to lift 40 lbs and stand for long periods.
  • You will build customer relationships, deliver exceptional service, communicate brand values, and ensure compliance with sales and operational procedures while collaborating with a dedicated team.

Requirements

  • - Strong interest in the culture and products of Tory Burch
  • - Strong personal customer relations experience, along with verbal and written communication skills
  • - Must have open availability for a flexible work schedule that meets the needs of the business
  • - Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time

Responsibilities

  • - Building and maintaining new and existing customer relationships to drive the business and meet personal sales goals
  • - Creating the customer experience through use of selling skills and extensive product knowledge
  • - Understanding and communicating the Tory Burch brand philosophy and lifestyle with each other and the customer
  • - Ensuring all sales and operational policies and procedures are followed and maintained
  • - Working with an amazing team of women and men who share your passion for excellence

FAQs

What is the main purpose of the Sales Associate role at Westfield London?

The main purpose of the Sales Associate role is to deliver a transformational client experience, build brand loyalty one customer at a time, and drive business through sales.

What qualities are important for a Sales Associate at Tory Burch?

Important qualities include a passion for delivering excellent customer service, strong selling skills, authenticity, fashion and style sensibility, curiosity about people, resourcefulness, and a collaborative spirit.

What does a typical day look like for a Sales Associate?

A typical day for a Sales Associate involves building customer relationships, creating memorable customer experiences through selling skills and product knowledge, communicating the Tory Burch brand philosophy, and collaborating with a supportive team.

Is there any specific physical requirement for this role?

Yes, candidates must be able to lift at least 40 lbs and perform physical activities such as carrying, pushing, pulling, squatting, kneeling, twisting, turning, climbing ladders, crawling, reaching, bending, and standing for extended periods.

What are the scheduling requirements for a Sales Associate?

Candidates must have open availability for a flexible work schedule that meets the needs of the business.

What type of team culture can I expect at Tory Burch?

You can expect a dynamic team culture that emphasizes professionalism, connection with customers, talent development, and driving business initiatives while having fun.

Does Tory Burch provide equal employment opportunities?

Yes, Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities without regard to various individual characteristics or status as outlined in their Equal Employment Opportunity Statement.

Are accommodations available for applicants with disabilities?

Yes, Tory Burch is committed to providing reasonable accommodations for applicants and employees with disabilities. If you require assistance or accommodation, you can reach out to the talent team at thetalentteam@toryburch.com.

How can I learn more about Tory Burch's culture and products?

A strong interest in the culture and products of Tory Burch is important for this role, so engaging with their brand through research, visiting stores, and exploring their offerings will provide valuable insight.

What responsibilities does a Sales Associate have regarding operational policies?

A Sales Associate is responsible for understanding and communicating the Tory Burch brand philosophy and ensuring that all sales and operational policies and procedures are followed and maintained.