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Sales Coordinator

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Marriott International

8d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Dubai

AI generated summary

  • You need a high school diploma, at least 1 year of relevant work experience, and no supervisory experience or certifications required.
  • You will manage administrative tasks, prepare sales documents, promote branding, address customer inquiries, maintain professionalism, and support team collaboration while ensuring quality standards.

Requirements

  • Niveau d’études:Diplôme d’études secondaires ou équivalence de niveau secondaire.
  • Expérience de travail connexe:Au moins 1 an d’expérience de travail connexe.
  • Expérience de supervision:Aucune expérience de supervision.
  • Permis ou certification:Aucune.

Responsibilities

  • Prendre en charge les tâches administratives générales pour aider le service Vente et Marketing (par ex. faire du classement, envoyer des e-mails ou des fax, saisir des données, faire des photocopies).
  • Préparer les documents liés à la vente tout au long du processus de vente (par ex. propositions, contrats ou commandes d'événement).
  • Promouvoir l'image de marque de la bannière dans et en dehors de l'entreprise.
  • Regrouper des matériaux et créer des packs d'information (par ex. brochures, matériaux promotionnels).
  • Utiliser des techniques de vente qui maximisent les revenus tout en conservant la fidélité des clients existants de Marriott.
  • Saisir, récupérer, rapprocher et vérifier les informations (par ex. commissions, clients potentiels, tiers) à l'aide du logiciel utilisé au cours du processus de vente.
  • Répondre aux questions des clients sur les installations/services de l'hôtel (par ex. heures d'ouverture, types et tarifs des chambres, offres, promotions, divertissements, restaurants, événements spéciaux).
  • Servir de référent aux clients et communiquer avec eux par téléphone et par e-mail pour répondre aux questions et demandes.
  • Suivre et appliquer toutes les politiques et procédures de la chaîne ; s’assurer de porter un uniforme de travail propre et complet ; avoir une apparence soignée et professionnelle en tout temps sur les lieux de travail ; respecter la confidentialité dans la diffusion d’informations propres à la bannière et/ou à l’hôtel et protéger tous les biens de la compagnie.
  • Accueillir et recevoir tous les clients selon les standards de la chaîne ; anticiper leurs besoins et y répondre et les remercier chaleureusement.
  • Utiliser un langage clair et courtois lors de toute communication ; préparer et corriger avec précision et exhaustivité des documents rédigés ; répondre au téléphone en employant le langage approprié.
  • Développer des relations professionnelles positives et constructives avec vos pairs ; s’unir et s’entraider afin d’atteindre les buts communs ; écouter et répondre de façon appropriée aux problèmes des autres employés.
  • Se conformer aux exigences et standards de qualité.
  • Déplacer, soulever, porter, tirer et placer des charges pesant 4,5 kilos maximum de façon autonome.
  • Effectuer toutes les autres tâches demandées par les responsables et qui correspondent au poste.

FAQs

What is the job title of the position available?

The job title is Sales Coordinator.

Where is the job location?

The job is located at The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates.

What is the work schedule for this position?

The position is full-time.

Is this a management position?

No, this is a non-management position.

What are the main responsibilities of the Sales Coordinator?

The main responsibilities include general administrative tasks to support the Sales and Marketing department, preparing sales-related documents, promoting the brand image, responding to customer inquiries, and ensuring adherence to the hotel's policies and procedures.

What qualifications are required for this position?

A high school diploma or equivalent is required, along with at least 1 year of related work experience. No supervisory experience is necessary.

Are there any specific certifications needed for this role?

No, there are no specific certifications required for this position.

What kind of environment does The Ritz-Carlton promote in terms of workplace culture?

The Ritz-Carlton promotes a diverse and inclusive workplace culture that prioritizes individuals, and they are committed to non-discrimination.

What is expected regarding appearance and uniform?

Employees are expected to wear a clean and complete work uniform and maintain a neat and professional appearance at all times.

What qualities does The Ritz-Carlton value in its employees?

The Ritz-Carlton values creativity, attentiveness, and empathy in its employees.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.