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Sales Data Analyst, Non-coding

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RingCentral

1mo ago

  • Job
    Full-time
    Junior Level
  • Data
    Business, Operations & Strategy
  • Manila
  • Quick Apply

AI generated summary

  • You need 2+ years in business process design and systems analysis, knowledge of Python/SQL, Salesforce, CRM tools, strong communication skills, and proficiency in Microsoft Office. Flexible for night shifts and hybrid work.
  • You will update Salesforce data, manage projects, collaborate with teams, review sales data for accuracy, analyze business processes, and document workflows to enhance efficiency and data integrity.

Requirements

  • To succeed in this role, you must have experience in:
  • Translating business rules and processes in an easy to understand visual workflow
  • At least 2 years of experience in business process design, and documentation, or similar work experience
  • At least 2 years experience as a Systems Analysis or Configuration Analyst
  • Familiarity/working knowledge of Python and SQL
  • Desired Qualifications:
  • Experience in handling sales data via Salesforce
  • Communication Skills. Excellent oral and written communication skills including listening and presentation skills
  • Critical Thinking and Presentation Skills. Ability to assemble, interpret and apply critical thinking to data to help counsel decisions.
  • Experience in using systems/tools. Hands-on experience with utilizing CRM and business intelligence tools, such as Hadoop, Salesforce and Tableau.
  • Microsoft Proficiency Skills. Proficiency with Microsoft Word, Excel, and PowerPoint
  • Salesforce Reporting skills. In depth knowledge of Salesforce reporting
  • Shift. Willing to work on night shift
  • Work set-up. Willing to work on hybrid setup (10-11 days in office per month, Cubao or Ortigas)

Responsibilities

  • Update Data in Salesforce. This analyst will start primarily conducting ad hoc or batch updates on the accounts in Salesforce that will adhere to the Sales Rules of Engagement within the organization. Perform ETL process to update data in Salesforce
  • Project Management. This role requires project management skills and the ability to cooperate with cross-functional teams.
  • Collaboration and Partnership. With enough understanding of the business operations, the analyst will collaborate with leaders across different departments to create requirements in improving. Work collaboratively with cross-functional teams – build relationships, prioritize tasks, achieve milestones
  • Review Sales Data. Review existing sales data to ensure integrity and accuracy, and manage data (extract, review, update) using various tools.
  • Business Analysis. Perform business process analysis and improvements on current rules/policies to define sales data/accounts and oversee their updates.
  • Process Documentation. Develop and document process workflows that will improve team efficiency and ensure data accuracy

FAQs

What is the job title for this position?

The job title is Sales Data Analyst.

What company is this position under?

This position is under Acquire Asia Pacific Philippines Inc., servicing the RingCentral account.

What are the primary responsibilities of the Sales Data Analyst?

The primary responsibilities include updating data in Salesforce, project management, collaboration with cross-functional teams, reviewing sales data, business analysis, and process documentation.

What skills are required for this role?

Required skills include translating business rules into visual workflows, at least 2 years of experience in business process design or similar work, experience as a Systems Analysis or Configuration Analyst, and familiarity with Python and SQL.

Is experience with Salesforce necessary?

Yes, experience in handling sales data via Salesforce is desired for this role.

What qualifications are preferred for the candidate?

Preferred qualifications include excellent communication skills, critical thinking, experience with CRM and business intelligence tools like Hadoop, Salesforce, and Tableau, as well as proficiency in Microsoft Word, Excel, and PowerPoint.

What type of work schedule is expected?

The candidate should be willing to work on a night shift and in a hybrid setup, requiring about 10-11 days in the office per month in Cubao or Ortigas.

What benefits does the company offer?

The company offers a comprehensive HMO package, paid time off and sick leave, quarterly performance bonuses, and employee assistance and wellness programs.

What is the company's stance on diversity and inclusion?

Acquire BPO is an equal-opportunity employer that values diversity and does not discriminate based on various factors including race, religion, gender, sexual orientation, and disability status.

Is there a focus on career development within the company?

Yes, Acquire BPO offers excellent career development programs to help employees advance in their careers.

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RingCentral

A leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center.

Technology
Industry
5001-10,000
Employees
1999
Founded Year

Mission & Purpose

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP®) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral offers three key products in its portfolio including RingCentral MVP™, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video®,  the company’s video meetings solution with team messaging that enables Smart Video Meetings™; and RingCentral cloud Contact Center solutions. RingCentral’s open platform integrates with leading third-party business applications and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.