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Sales Development Representative

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ADP

12d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You should be organized, driven, and passionate about technology, with a willingness to learn, strong communication skills, and the ability to thrive in a team while meeting targets.
  • You will create impactful first impressions, uncover buyer pain points, generate business opportunities, conduct research, maintain Salesforce records, and build relationships to drive sales success.

Requirements

  • An experienced Telemarketer/SDR or someone looking to start their career in sales
  • Organised and driven individual
  • Flexible and work well with fellow team members and other stakeholders
  • Hold a passion for technology and customer experience
  • Keen to learn and develop in the role – including shadowing senior salespeople and attending ADP Learning Events
  • Target driven
  • Entrepreneurial and prepared to challenge the status quo
  • Flexible attitude
  • Enthusiastic and ambitious– has a clear desire to progress in a large organisation
  • Self-motivated and confident
  • Articulate with good business acumen and commercial awareness
  • Proven ability to organise effectively, prioritise given workload and meeting deadlines – adherence to standards & detail
  • Has clear understanding of the importance of processes
  • Ability to communicate effectively, both verbally and in writing
  • Comfortable holding business discussions with high level executives
  • Familiar with the role of Social Media in today’s sales environment
  • Can build effective internal relationships with key ADP stakeholders
  • Ability to develop effective and supportive relationships with sales colleagues and own team.
  • Enthusiastic, committed and able to remain calm under pressure and deliver to tight deadlines.

Responsibilities

  • The Sales Development Representative is responsible for our potential prospects' first impression of ADP. The SDR will work to make that first impression truly amazing.
  • The SDR will act as a trusted advisor who will help and support the prospective buyer through commonly held areas of complexity, by uncovering pain points through sharing insights which help the prospective buyer find a way to overcome them.
  • Encourage the prospective buyer to attend both in-person events and webinars.
  • Set up and host a conference call with the lead when the prospect wants to learn more, detailing what the prospective buyer needs further help with.
  • Establish opportunities to develop to Closed Won.
  • Generate new business opportunities across key markets for our HCM solutions and maintain our position as a Global HCM provider.
  • Execute the above objectives through a mixture of researching prospect accounts, providing insight and learning for prospects – conveyed through high level conversations with c-suite contacts, warm lead follow up, social media and marketing collateral.
  • Ensure that ADP is at the forefront of the market by promoting our services, profiling and researching existing/emerging companies to identify their business objectives and critical business issues.
  • Profile and desk research the existing database of potential clients(Targets) in order to ensure all key details – Decision maker names, addresses, current suppliers, etc. – are identified as well as mapping the structure of each target account.
  • Utilise specialist research tools in order to identify critical business issues within targeted accounts as well as keep track of issues and trends within the wider market.
  • Utilise Social Media platforms in order to assess and follow topics within the HCM marketplace and to help promote ADP as an HCM Thought Leader and Challenger.
  • Ensure that ADP is active and seen as a “trusted expert” in areas where targets are self-teaching.
  • Build close business relationships with selected accounts in order to ensure that ADP is at the forefront of the Target’s thinking when ready to review or has a critical business need.
  • Use all of the above to produce a regular flow of qualified, sales ready opportunities – not simply appointments.
  • Work closely and collaboratively with members of field sales on any local campaigns or ‘one off’ events – such as Webinars – in terms of both profiling and follow up.
  • Regular use of Salesforce.com. In all instances accurately update and maintain Salesforce.com to reflect all activity.
  • Take part in regular 'one to ones’ with SDR Team Leader to give/receive feedback, monitor performance / identify training needs.
  • Take part in Company training sessions and ‘team days’.
  • Ultimately take ownership and responsibility of individual tasks and targets to ensure the overall success of the team.

FAQs

What is the primary responsibility of a Sales Development Representative at ADP?

The primary responsibility of a Sales Development Representative (SDR) at ADP is to create a positive first impression for potential prospects, act as a trusted advisor, uncover pain points, and help guide prospective buyers towards overcoming them through insightful conversations and support.

What qualifications are preferred for this role?

The ideal candidate is either an experienced Telemarketer/SDR or someone looking to start their career in sales. They should be organized, driven, possess a passion for technology and customer experience, and be eager to learn and develop in the role.

How important is teamwork in the Sales Development Representative role?

Teamwork is crucial for the SDR role, as the representative must collaborate with fellow team members, field sales, and other stakeholders to execute campaigns and follow up effectively on leads.

What tools will I be expected to use in this role?

The Sales Development Representative will regularly use Salesforce.com to update and maintain records reflecting all activity related to prospective clients and sales opportunities.

Is there any opportunity for career advancement in this position?

Yes, the SDR position is designed for individuals who are enthusiastic and ambitious, with a clear desire to progress within a large organization. There are opportunities for learning, shadowing senior salespeople, and attending ADP Learning Events to develop skills.

What type of environment can I expect while working at ADP?

ADP fosters a culture that embraces core values, encourages innovation, and values belonging. The environment is supportive and designed to engage unique talents and perspectives.

What kind of recognition has ADP received as a company?

ADP has been recognized as a "Leader" in payroll business process outsourcing services by Gartner and NelsonHall, included in the Black Enterprise 50 Best Companies for Diversity, and ranked in various categories by FORTUNE® magazine and Comparably.

Are there training opportunities available for the Sales Development Representative?

Yes, there are training sessions and “team days” that SDRs can participate in to enhance their skills and knowledge, as well as regular one-on-ones with the SDR Team Leader for performance feedback.

How does ADP view diversity and inclusion in the workplace?

ADP is committed to fostering a diverse, equitable, and inclusive workplace, providing equal employment opportunities regardless of protected characteristics, and valuing diverse perspectives within the organization.

What are some key competencies required for the Sales Development Representative role?

Key competencies include being target-driven, entrepreneurial, flexible, self-motivated, articulate with good business acumen, and having effective communication skills, particularly in discussions with high-level executives.

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ADP

Always designing for people.

Human Resources
Industry
10,001+
Employees

Mission & Purpose

ADP is a company that specialises in providing human resources, payroll, and workforce management solutions. With a focus on streamlining HR processes, ADP offers a range of services to help businesses manage their employees efficiently, from payroll processing to talent management. The company's ultimate goal is to empower organisations by simplifying complex administrative tasks related to human capital, allowing them to focus on strategic initiatives and business growth. ADP's purpose is to be a reliable partner for businesses, offering innovative solutions that contribute to the effectiveness and success of their human resources and workforce management functions.

Benefits

  • Medical

  • Life Insurance

  • Commuter Savings

  • Dental

  • ADP Federal Credit Union

  • Vision

  • Matched 401k

  • Home & Auto Insurance Programs

  • Employee Stock Purchase Plan

  • Holidays, Personal Days, Vacation

  • PAID Volunteer Time Off

  • Wellness Offerings