FAQs
What is the role of a Sales Development Representative at ServiceNow?
The Sales Development Representative, also known as Lead Development Representative (LDR), is responsible for qualifying leads, profiling prospects and customers, and collaborating with sales teams to identify and qualify opportunities.
Is being fluent in Spanish a requirement for this position?
Yes, a native or fluent Spanish speaker is required for this role.
What kind of educational background is preferred for this position?
While specific educational requirements are not stated, a basic understanding of Cloud computing and SaaS offerings is essential.
What kind of experience is beneficial for this role?
A creative and customer-focused mindset is beneficial, as well as experience in managing leads and sales pipelines.
Will travel be necessary for this position?
Yes, travel for training or meetings may occasionally be required.
What tools will I be using to manage leads?
You will utilize ServiceNow's technology and CRM to manage marketing leads and maintain contact information.
What types of campaigns will I be involved in?
You will work with marketing to complete various demand generation campaigns and manage follow-ups on marketing-generated leads.
How does ServiceNow foster inclusivity in its hiring process?
ServiceNow encourages candidates from diverse backgrounds, including those with non-traditional paths, to apply and values unique experiences.
What is the company’s stance on equal opportunity employment?
ServiceNow is an equal opportunity employer and considers all qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, age, or disability, among other protected categories.
How does ServiceNow ensure accessibility during the application process?
ServiceNow strives to create an accessible experience for candidates and offers assistance for those who require accommodations to complete the application process.