FAQs
What is the primary focus of the e-Commerce Sales Associate role?
The primary focus of the e-Commerce Sales Associate role is to interact with customers online, over the phone, and in person to guide them through their vehicle purchase in a no-haggle sales environment, ensuring an exceptional customer experience throughout the process.
What qualifications are needed to apply for this job?
Applicants need a high school diploma or equivalent, proven ability to provide exceptional customer service, sales experience (preferably in retail), and strong communication and organizational skills.
Is prior automotive sales experience required for this position?
While prior automotive sales experience is not strictly required, candidates should have a drive for sales, experience in retail is preferred, and a willingness to learn about the automotive industry.
Are there opportunities for commission with this role?
Yes, this position is commission-based, with average monthly compensation ranging from $2,858 to $7,757.
What benefits does AutoNation provide to its associates?
AutoNation offers competitive compensation, 401k matching, health, dental, and vision insurance, maternity benefits, associate discounts on vehicle purchases, and access to a discount program through YouDecide.
Does AutoNation support any charitable initiatives?
Yes, through the DRV PNK initiative, AutoNation has raised over $40 million for cancer-related causes, reflecting their commitment to making a positive difference in the community.
What are the expected working conditions for this role?
Associates in this role will primarily work in a dealership environment but may also engage in online interactions and support a hybrid work format as needed.
Is there any ongoing training provided for new associates?
Yes, AutoNation provides training to ensure associates are well-prepared to assist customers effectively and succeed in their sales role.
Does this position require a valid driver's license?
Yes, a valid in-state driver’s license and an acceptable, safe driving record are required for this position.
Is AutoNation committed to diversity and inclusion in its hiring practices?
Yes, AutoNation is committed to creating a diverse, equitable, and inclusive workplace and welcomes candidates from all backgrounds to apply.