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Sales eCommerce/Retail Associate - AutoNation Dodge Ram Arapahoe

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AutoNation

29d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Centennial

AI generated summary

  • You need a high school diploma, sales experience, strong communication skills, a drive for goals, tech-savviness, and a valid in-state driver's license with a safe driving record.
  • You will engage with customers online, via phone, and in-person, guide them through vehicle purchases, negotiate terms, and ensure exceptional service before and after sales to drive loyalty.

Requirements

  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal and organizational skills
  • The willingness to follow up with customers
  • Experience and desire to work with technology
  • Valid in-state driver’s license and an acceptable, safe driving record

Responsibilities

  • The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment.
  • Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.
  • With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal.
  • Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

FAQs

What is the primary focus of the e-Commerce Sales Associate role?

The primary focus of the e-Commerce Sales Associate role is to interact with customers online, over the phone, and in person to guide them through their vehicle purchase in a no-haggle sales environment, ensuring an exceptional customer experience throughout the process.

What qualifications are needed to apply for this job?

Applicants need a high school diploma or equivalent, proven ability to provide exceptional customer service, sales experience (preferably in retail), and strong communication and organizational skills.

Is prior automotive sales experience required for this position?

While prior automotive sales experience is not strictly required, candidates should have a drive for sales, experience in retail is preferred, and a willingness to learn about the automotive industry.

Are there opportunities for commission with this role?

Yes, this position is commission-based, with average monthly compensation ranging from $2,858 to $7,757.

What benefits does AutoNation provide to its associates?

AutoNation offers competitive compensation, 401k matching, health, dental, and vision insurance, maternity benefits, associate discounts on vehicle purchases, and access to a discount program through YouDecide.

Does AutoNation support any charitable initiatives?

Yes, through the DRV PNK initiative, AutoNation has raised over $40 million for cancer-related causes, reflecting their commitment to making a positive difference in the community.

What are the expected working conditions for this role?

Associates in this role will primarily work in a dealership environment but may also engage in online interactions and support a hybrid work format as needed.

Is there any ongoing training provided for new associates?

Yes, AutoNation provides training to ensure associates are well-prepared to assist customers effectively and succeed in their sales role.

Does this position require a valid driver's license?

Yes, a valid in-state driver’s license and an acceptable, safe driving record are required for this position.

Is AutoNation committed to diversity and inclusion in its hiring practices?

Yes, AutoNation is committed to creating a diverse, equitable, and inclusive workplace and welcomes candidates from all backgrounds to apply.

Manufacturing & Electronics
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

As America’s most admired automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits, and a culture that believes in investing in our Associates’ professional futures. With over 300 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 14 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering an excellent Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $40 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.