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Sales Executive - BMW

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BMW Group

11d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Sales & Business Development
  • Salisbury

AI generated summary

  • You should have sales experience, a passion for customer service, strong rapport-building skills, and an interest in the motor industry for a successful sales career.
  • You will ensure excellent customer interactions, handle queries, guide purchases, meet sales targets, prospect for leads, maintain vehicle knowledge, manage handovers, and adhere to regulations.

Requirements

  • An experienced salesperson with a desire to continue, or start, their career in the motor industry
  • Have a passionate and proactive attitude to support customers and provide the right options for them through their purchasing journey
  • You will build rapport with customers easily and enjoy working in a target driven environment focused on good customer outcomes
  • Have a keen interest in the motor industry and a desire for a successful sales career

Responsibilities

  • Ensure customers receive good outcomes from every interaction they have with you
  • Respond to queries from new and existing customers relating to new and used vehicle sales
  • Guide customers through their purchase, providing outstanding customer service as the face of both Marshall and the vehicle brand
  • Achieve individual sales targets by fully exploring and satisfying customer needs for finance and insurance products and optional extras
  • Assist in ensuring a steady flow of enquiries from multiple channels through prospecting and marketing
  • Maintain a specialist knowledge of manufacturer vehicles and options, participating in regular knowledge updates
  • Manage the vehicle handover process, ensuring compliance with the process
  • Adhere to Marshall and industry regulations relating to the sale of vehicles, finance and insurance

FAQs

What is the primary responsibility of a Sales Executive at Marshall Salisbury?

The primary responsibility is to manage the end-to-end customer experience, converting interactions into vehicle, finance, and insurance sales while providing high-quality service.

What kind of training will be provided to the Sales Executive?

Sales process, FCA, and compliance training will be provided through the Sales Orientation course, along with specific manufacturer training to ensure up-to-date knowledge.

What are the working hours for this position?

The working hours are full-time, Monday to Friday, with Saturdays and Sundays on a rota basis.

What is the salary structure for the Sales Executive role?

The salary is competitive and includes a bonus and OTE (On-Target Earnings) scheme based on sales of new and used vehicles.

Is prior experience in the motor industry required for this role?

While it is beneficial, the role is open to experienced salespeople with a desire to start or continue their career in the motor industry.

What kind of customer service is expected from the Sales Executive?

Sales Executives are expected to provide outstanding customer service, ensuring customers receive good outcomes from every interaction and guiding them through their purchasing journey.

What benefits are offered to Sales Executives at Marshall Salisbury?

Benefits include 25 days of annual leave plus bank holidays, life assurance, a pension scheme, wellbeing support, employee discounts for servicing and popular retailers, and a purchase discount scheme.

How are sales targets measured in this role?

Sales targets are measured by achieving individual sales goals for new and used vehicles, finance and insurance products, and optional extras through fully exploring and satisfying customer needs.

Will I need to have knowledge of vehicle options?

Yes, maintaining specialist knowledge of manufacturer vehicles and options is important, as well as participating in regular knowledge updates.

What is the expectation regarding compliance and industry regulations?

Sales Executives must adhere to Marshall and industry regulations relating to the sale of vehicles, finance, and insurance, ensuring compliance during the sales process and vehicle handover.

BMW Group

Automotive
Industry
1-10
Employees

Mission & Purpose

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial and mobility services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries. In 2023, the BMW Group sold over 2.55 million passenger vehicles and more than 209,000 motorcycles worldwide. The profit before tax in the financial year 2023 was € 17.1 billion on revenues amounting to € 155.5 billion. As of 31 December 2023, the BMW Group had a workforce of 154,950 employees. The success of the BMW Group has always been based on long-term thinking and responsible action. The company set the course for the future at an early stage and consistently makes sustainability and efficient resource management central to its strategic direction, from the supply chain through production to the end of the use phase of all products.

Benefits

  • High Work-Life Balance

    Striking a healthy balance between work and personal life is important to us. It keeps us motivated and productive in the long term and thus contributes to our company's success. We support our employees in this aim: through flexible working time models, with care obligations towards dependents, assistance with child care and provision of services and facilities promoting fitness and health.

  • Paid Holiday

    With our paid holiday, we always have enough time to pursue our wanderlust. Whether we feel like visiting countries abroad or just exploring our homeland, there’s no reason to rush. From our balcony or the mountains to exotic beaches, with the amount of free time we can explore, relax, recharge our batteries and simply enjoy life wherever we are.

  • Flexible Working Time Models and Home Office.

    We give special priority to the needs of women and men who wish to devote more time to the family on a temporary basis and also to employees with care obligations towards dependents. Far beyond the legal requirements the BMW Group offers employees the possibility of working flexibly: e.g. the options range from working from home or flexitime days through non-working shifts.

  • Performance-Related and Above Average Pay.

    As performance is highly valued at the BMW Group, we offer our talents performance-related pay that far exceeds legal and collectively agreed requirements. And holiday pay makes every trip even more enjoyable, but that’s not all by far.

  • Employee Vehicle Programme.

    Discovering that unique go-kart feeling – or simply enjoying sheer driving pleasure: all our colleagues have the opportunity to drive their very own BMW or MINI on particularly attractive terms. This way, for many talents enjoying work already starts on the way to the office. With our vehicle configurator, we can create our dream car according to our own wishes and then buy it at an attractive discount – it’s also possible to finance or alternatively lease it. But that’s not all, as we can also benefit from special conditions on a wide range of used cars.

  • Health Management Programmes.

    We want to keep our talents in the best of health. We have our own company healthcare service, which includes preventative measures, stress management, nutritional advice and health training, such as a cardiac sports group. Our medical officers always have time for us: whenever we need medical advice, we can just drop in. We also provide medical screening, vaccinations as well as first-aid kits before business trips abroad and a lot more.