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Sales Executive (Corporate) - The St. Regis Downtown Dubai

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Dubai

AI generated summary

  • You need a high school diploma or GED and at least 2 years of related experience. No supervisory experience or certification is required.
  • You will handle guest calls, resolve issues, maximize revenue through sales techniques, process reservations, train staff, and maintain professionalism while promoting brand awareness.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 2 years of related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
  • Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to

FAQs

What is the job title for this position?

The job title is Sales Executive (Corporate) at The St. Regis Downtown Dubai.

What is the location of the job?

The job is located at The St. Regis Downtown Dubai, Marasi Drive, Dubai, United Arab Emirates.

What type of employment is this position?

This position is full-time and is classified as non-management.

Is supervisory experience required for this role?

No supervisory experience is required for this role.

What educational qualifications are preferred for this job?

A high school diploma or G.E.D. equivalent is preferred for this job.

How much related work experience is needed?

At least 2 years of related work experience is required.

What are some of the key responsibilities of this role?

Key responsibilities include resolving guest calls and requests, maximizing revenue through sales techniques, processing reservations, and providing excellent customer service.

Are there any specific licenses or certifications required for this position?

No specific licenses or certifications are required for this position.

What qualities are expected from the candidates for this role?

Candidates should have strong communication skills, a positive attitude, and the ability to develop and maintain relationships with guests and team members.

Does Marriott International support a diverse workforce?

Yes, Marriott International is committed to hiring a diverse workforce and fostering an inclusive culture.

Is there any specific training provided for new employees?

Yes, employees will have the opportunity to assist management in training and motivating team members as part of their responsibilities.

What kind of environment does The St. Regis promote for its employees?

The St. Regis promotes a culture focused on delivering exquisite experiences and encourages employees to do their best work while belonging to an amazing global team.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.